Customer Support

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Platform Support

Android and other Mobile

  • What PopCap Games titles are available for the Amazon Kindle?

Currently, we have one game available for the Kindle:

This game is available exclusively from

We have more games in development!  Keep an eye out for announcements!

Need further help?
  • What PopCap Games titles are available for the Kindle Fire?

Currently, we have one game available for the Kindle Fire:

Plants vs. Zombies Kindle Fire edition is available through the Appstore for Android.  The Appstore for Android is available in the USA only.

We have more games in development!  Keep an eye out for announcements!

Need further help?
  • How do I update Plants vs. Zombies on my Kindle Fire?

If you want to check for updates to your Kindle Fire apps, start by tapping Apps from the home screen.  In the Apps page, tap Store.  Next, look for the Menu icon.

   Depending on how you are holding your device, the Menu icon may be at the bottom (portrait orientation) or on the right (landscape orientation).  

Tap the Menu icon, and this will bring up several options, including App Updates.

Tap App Updates to open the list of installed apps that have updates available.  You can choose to update the apps individually or all at once.

Need further help?
  • What PopCap Games titles are available for the Barnes & Noble Nook?

Currently, we have two games available for the Nook:

The Nook editions are available through the Barnes & Noble online store.  

We have more games in development!  Keep an eye out for announcements!

Need further help?

Bejeweled Blitz on Android

  • Daily Challenges in Bejeweled Blitz: The Future Is Meow!

The Bejeweled Blitz Daily Challenge is the latest innovation in gem-matching glory! From your game's main menu, click or tap the Daily Challenge button to see today's mission goals, plus the potential rewards that await you.

  The challenge parameters will change every day. If the challenge involves playing with a particular boost or Rare Gem, that will be indicated in the space for those icons, but best of all, you will get the boost(s) and/or Rare Gem for free!

Your score goals will vary based on the challenge difficulty. Reach the score required for Bronze, Silver, or Gold Star Cat, and you will earn a reward! Rewards also vary by challenge but will include Coins and/or Rare Gems.

Your first try at the Daily Challenge is free, every day! If you aren't satisfied with your score (or if you just want to play the unique and exciting challenge again!), you can pay Coins for subsequent rounds.

Each reward tier can be earned only once per day. For instance, if you replay the challenge after winning the Bronze level reward, you have the chance of winning Silver or Gold on your next try, but you will not receive the Bronze a second time.

If you are playing Bejeweled Blitz on iOS or Android, please note that you must log in to Facebook before playing the Daily Challenge in order to receive any rewards you might qualify for. The game will remind you of this if you try to start a Daily Challenge level while offline.

What if I don't have a Facebook account?

If you are playing Bejeweled Blitz on iOS or Android without connecting to Facebook, you can still enjoy the thrill of the unique gameplay experience every day! You will see a Daily Challenge button below the Play button. However, rewards can only be delivered through a Facebook account, so offline Daily Challenges are truly their own reward. 

The icon is spinning!

Spinning Daily Challenge icon is still loading

If you load Bejeweled Blitz on iOS or Android, and the Daily Challenge icon is spinning, it is downloading the current challenge to your device. This shouldn't take more than a moment over a strong connection. However, if you have just updated the app, this may take up to a minute.

Need further help?
  • Items on Android -- a new inventory tool for your Rare Gems!

Rare Gems you earn or receive from friends are now stored in the new Items box.  This will help you view your inventory and choose the best way to boost your next game!  You must be logged into your Facebook account to view and use your Rare Gems stored in Items.

  Just like your Daily Spin, you can access Items by tapping the up arrow at the bottom of the game's main menu.
  Click on Items to view your available Rare Gems! You will see a notification if new Gems have been added since you last viewed your inventory.

How can I tell which Rare Gems are free and which cost Coins to use?

As always, you may have a mix of earned or rewarded Rare Gems and those shared by friends. Earned or rewarded Rare Gems, such as the Blazing Steed you can earn each week through the 5-Spin bonus, are free to use.

  A free Rare Gem like this Blazing Steed says simply USE NOW.
  A shared Rare Gem like these Kanga Ruby invitations from friends shows a Coin price underneath.  The envelope symbol also helps to differentiate shares from free gems.

How many Rare Gems can I store in Items?

The limits are five of each free Rare Gem and 25 of each shared Rare Gem!  That should keep you rolling in riches!

Why are some of my Rare Gems grayed out and unclickable?

At this time, not all Gems are available for all platforms.  If you are playing on Facebook as well as on mobile devices, your inventory will be visible to you everywhere, but we wouldn't let you try to harvest something in a place where it won't do you any good!  If a Gem is grayed out on your phone or tablet, you can enjoy it later in your browser on Facebook.

Why do some Rare Gems show up as vaulted?

Certain Rare Gems are only available for a limited time, such as Rock-It Blast and Ice Burrst. Those Rare Gems will remain in your inventory in a vaulted state during periods when they are not available for use.  When these Gems come back for everyone, yours will still be waiting for you!

Need further help?
  • Daily Spin FAQ

We love our players, and the Daily Spin is one of the ways we show it!  Just by launching the Bejeweled Blitz Android app, you can win free Coins with no more effort than a single swipe of your finger.  

How often can I spin?

You can play Daily Spin once for free per day. This free Daily Spin is reset at 10pm Pacific Standard Time.

You can also purchase additional spins.  Simply click GET SPINS after your free Daily Spin! 

If you already left that screen, just open the Options menu by tapping on the Up Arrow icon at the bottom of the game's main menu:

Then tap Daily Spin:

Then tap GET SPINS to purchase extra spins:

Once you've purchased your additional spins, you will see the count of your remaining spins appear under the button:

Tapping the Spin button will use one spin at a time, and the number displayed will decrease by one with each use.

How do I claim my Coins from my Daily Spin?

Your Coins are awarded automatically. 

What is the 5-Spin Bonus?

This is our way of rewarding our players even more for coming back every day!  If you make at least five spins within the week (the Bejeweled Blitz week starts at 10 AM Pacific Standard Time on Tuesday), you will receive an exciting Rare Gem that you can use for free!  Both free and paid Daily Spins count toward your weekly total to earn your free Blazing Steed Rare Gem!  There is a limit of one free Blazing Steed per player, per week.

Offline Spins do not count toward your bonus, so make sure to log into Facebook and use your Spins while connected in order to earn your free Blazing Steed each week!

Can I share my Coins with friends?

At this time, Daily Spin winnings cannot be shared from the Android app.  If you plan to share Coins, you will want to run your Daily Spin through Facebook in your browser rather than on your Android device.

Need further help?
  • "Encore" and "Feathered Fury" Information

Great games deserve an encore! With our new feature, you get the chance to make your best games even better with an extra 10 seconds of play and a huge boost to your score, courtesy of Feathered Fury – Bejeweled Blitz’s resident ninja!

When you’re close to a good score but your 60 seconds has run out, Feathered Fury may decide to swoop in and offer you an encore. For a small coin fee, you can keep playing for 10 seconds after which he’ll return to fill the board with Special Gems and take your score to new heights faster than you can say, “Ninja Power"!

You can never be sure when the elusive and mysterious Feathered Fury will decide to make an appearance, but he usually shows up when you're having a good game and just need that final boost to keep your scores going strong.

If you don’t want to take Feathered Fury’s offer, just tap on the “No Thanks” button or wait 30 seconds and it will disappear on its own. It’s okay, he understands.

Need further help?
  • Rare Gems

Rare Gems are rare and beautiful gems which you can find and harvest by playing Bejeweled Blitz. Each Rare Gem has its own unique gameplay effect!


The Moonstone splinters into three fragments and lands in your game board as a trio of Star Gems to start you off!  It's like Mystery Gem times three, without the mystery!

Cat's Eye:

After your Last Hurrah has rewarded you for any special gems you had left on the board, Snackers will appear with eyes ablaze to help you score even higher!  His multiplier is triple your final multiplier in the game, and each blast from his laser eyes is as powerful as a flame gem detonation!  Snackers will rescue a lackluster game or send a great one into the stratosphere!

Phoenix Prism:

The Phoenix Prism captures the light reflected from all the gems on the board, giving it a beautiful rainbow shine. Due to this unique interplay of light and color, the prisms are Wild Card gems, able to be swapped to any nearby pair of gems to create an intense chain reaction, each prism causing a diagonal line of gems to explode.

The Phoenix Prism comes in batches of six gems, but only one gem can shine at any given time! Once you match your first prism, you will see the next light up within moments. Match it quickly to bring out the third! If you don’t use all six within the minute available, don’t worry; you’ll see any remaining prisms working to jazz up your Last Hurrah.

Once all your prisms have burst, and your eyes have feasted on the dazzle of colors, the phoenix himself will appear! (Okay, it could be a girl phoenix; it’s impolite to ask and downright rude to check!) As he takes his final bow and is reborn, a shower of his own feathers falls around him. Whichever feather he catches in his beak will determine the coin bonus you receive on top of the coins already earned in the game.  These will automatically be added to your Coin balance.

Blazing Steed:

When you harvest a Blazing Steed Gem, you will begin your next game with Blazing Speed, which causes gems to drop more quickly and turns every match into an explosion! Blazing Speed usually lasts eight seconds, but this special opening lasts ten so you can start out with a bang, a blast, and a ba-boom!

But wait, there’s more. Even after the initial Blazing Speed burst fades, the Blazing Steed continues to make his presence felt. For the whole game, keep an eye on the Flame Gems you match—they’re bigger, better, blazing-er versions of their normal selves, taking out a larger area and earning more points.

Finally, when the clock runs out, a herd of fiery horses will stampede across your gameboard, scattering and detonating extra Flame Gems in a blaze of glory!  

The Blazing Steed is our special gift to our devoted daily players! While you can find it at random like other rare gems, you can also earn a free Blazing Steed every week through the simple act of completing your Daily Spin at least 5 times within a week. You can use your free Daily Spins or speed up the process by purchasing extra spins.

When you have earned your free Blazing Steed, you will notice that you have something new waiting in your Items inventory.  

Kanga Ruby:

Meet the magnificent mustachioed marsupial! The king of kapow! Bruce, the boxing kangaroo! The Kanga Ruby is here to pound gems on your behalf with fists of furry fury! Whenever he appears on screen, a well-placed blow will be delivered to your board, destroying a section of gems. 

The Blitzing boxer will turn up to deliver his roundhouses at least three times per game, but you can motivate him to come back even more often by destroying red gems! A Kanga Ruby's favorite gem is red, and as you match these, you will see his meter filling at the top of the board. The more red gems you match, the faster he will return to take another shot!

At the end of the game you will be awarded 100 coins for each red gem you destroyed!  

Don't forget to Share your Kanga Ruby at the end of the game! As you share this rare gem, your friends will get to play with evolved Kanga Ruby 2 & 3! (The evolved gems are currently not available on mobile, so be sure to check them out on Facebook!) 

The Rare Gem Vault

We love to bring new Rare Gems out to play from time to time! Special occasion Rare Gems like Flower Power, Rock-It Blast, and Ice Burrst are available for a limited time before being returned to the vault. Don't worry--your favorites never stay gone for too long!

Need further help?
  • Bejeweled Blitz for Android

You've asked for it, you've clamored for it, you've kicked down our doors about it (thanks for not literally doing that last part, by the way).  And it's finally here, Bejeweled Blitz for an Android device near you!*

*Probably in your pocket or on your desk.

The Bejeweled Blitz app is a free download through Google Play, and it comes with 100,000 free Bejeweled Blitz Coins to get you started!  

This title requires Android OS 2.3 or higher.  

Need further help?
  • After the latest update, my Rare Gems all show as Unavailable, or I don't see my Daily Challenge anymore.

If your stored Rare Gems in your Items box are showing as Unavailable, or you have lost your Daily Challenge menu icon, your profile data simply needs to be refreshed between your device and our servers. There are a couple of ways to make this happen:

  1. Play a round of Bejeweled Blitz!
    It's the easiest and most fun way to refresh your connection. (If you are on a mobile device, make sure you are logged in to Facebook first, or you'll be playing in offline mode.)
  2. Tap on "Stats" beside your name on the leaderboard. 
    Find your leaderboard plank, and tap on the word "Stats." This will cause your game to reach out to our servers and refresh your profile data. (Again, you must be logged in to your Facebook account for this to work.)

After your data is refreshed, you can return to your Items box and see your cache of Rare Gems has been restored for use; and next time you look at the main menu, you will find Starcats awaiting you.

If step 2 didn't work for you, that's because Bejeweled Blitz feels neglected by your choice not to try step 1. Play a game, and you're sure to see results!

Need further help?

Peggle Blast on Android

  • Peggle Blast crashes since the latest update

If Peggle Blast is crashing since you downloaded our latest update, there is a very quick step that should resolve this.

Using your web browser, go to:

(You must be logged in to the Facebook account your Peggle Blast game connects through.)

In the list of apps on the page, scroll until you locate Peggle Blast. You should see some pending notifications for gifts and/or requests from friends. You can click Ignore All or click the X button for each request. Doing so will clear out your notifications for the game (it will not prevent new notifications from appearing in the future).

After you have cleared out all pending notifications, you should be to launch Peggle Blast.

Need further help?

Plants vs. Zombies 2 on Mobile

  • Meet the Zomboss

Dr. Zomboss has arrived in style to wreak havoc throughout the timeline!  He's sure to keep popping up here and there (and then), so be ready!  Here's what you need to know when facing this formidable foe:
  • The progress bar along the top that usually tracks Zombie waves is now Dr. Zomboss' health meter!  Wear him down to take him out!
  • Plant Food is your friend when fighting Dr. Zomboss!  Plant Food is always a good friend to have, but in these battles, it can really save your bacon.
  • Don't forget about Power Ups either!  Use Power Toss to gently nudge zombies into different lanes, especially if you've just lost your defenses in the lanes they're occupying! 
Need further help?
  • Using Google+ to sync Plants vs. Zombies 2 across multiple Android devices

Plants vs. Zombies 2 uses Google+ to sync your progress across your Android devices!  To enable this functionality, you will need to sign into your Google+ account in the game.

  1. Launch PvZ 2.
  2. In the lower right corner of the main menu, tap the Game Controller icon.
  3. You will be prompted to log in.

* If you have already logged in, you can tap the icon to view your Achievements and Leaderboard standings.

Need further help?
  • How do I get more Coins?

Random zombies drop Coin rewards when they are defeated. Tap on (or swipe over) the rewards to collect them to your bank.  You'll use the Coins to purchase extra Plant Food and Power Ups!

  Silver Coins are worth 10 Coins.
  Gold Coins are worth 100 Coins.

At the end of each level, you will receive a bonus of ten Coins for each lawnmower that was not triggered.  Certain levels and mini-games will also award bonus Coins at the end.  Coins are also among the prizes you may win when you complete a Piñata Party.

Additionally, Coin bundles are available for purchase.  Visit the game’s Store to check out the latest deals!  You can also access the Store from within the game by tapping the plus sign beside the Coins display.

Need further help?
  • What's New in PvZ 2?

A new update to Plants vs. Zombies 2 can literally be a whole new world! Check out some of the improvements and new features we've added in the last few updates:

  • Frostbite Caves introduces slider tiles that divert zombies into adjacent lanes, plus ice blocks that render plants invulnerable but ineffectual!
  • Because Power Snow wouldn't be too helpful in an ice age, Penny has converted it to the new Flamethrower power!
  • By popular demand, you now have the ability to toggle plant costumes! Well, except for Sunflower, Peashooter, and Wall-nut, because they really like playing dress-up!
  • Vasebreaker was always one of the most popular game modes, so we've made it harder than ever and brought it to PvZ 2!
  • Big Wave Beach is a happening trip back to the '60s, reintroducing our old friend Chomper!
  • Special edition plants may appear from time to time...get them while you can! If you own them, you'll always have them, but if you don't grab them fast, you may miss your chance. 
  • In Dark Ages Part 1, gravestones are sometimes good luck, but potions are a real pain!
  • In Dark Ages Part 2, a Wizard makes your plants feel quite sheepish.
  • Far Future adds new mechanics like Power Tiles & Sun Bombs!
  • Looking for a relaxing way to earn Coins and boost Plants? Visit the Zen Garden! (Until you have at least one sprout for planting, you will not be able to visit your garden. Keep playing levels, and you will soon see a sprout get dropped by a defeated zombie!)
  • You might also notice something different about Gems...still shiny, way more useful!
  • Turbo!  Read all about the speedy option to ramp up your game.
  • One Key to rule them all!  The World Key is so powerful, you only need one to conquer an entire World!
  • Earn rewards for sharing the game with your Facebook friends...then share gifts with them too!
  • Watch out for Dr. Zomboss!

Levels you have played, unlocked, or beaten will be identifiable by their colors:

  Blue level icons indicate levels you have already completed.
  Green level icons indicate levels you have unlocked but not beaten.
  Grey level icons indicate levels you have yet to unlock. Beat each level to unlock the next!
  Red level icons indicate the Gargantuar battle within each world! Beat these special levels to earn a World Key!
  Levels with swirly icons are levels that don't use the standard seed chooser, like mini-games or other unique challenges.
  It is possible to have unlocked and unbeaten levels behind your current position on the path, if you played the original version that offered Star challenges as optional levels.
Need further help?
  • Far Future: Get to Know Power Tiles & Sun Bombs

Power Tiles

Far Future introduces a new way to maximize your damage and your Plant Food! 


Certain tiles bear symbols and come in matched sets of two or more. To the left, you can see a pair of matched Power Tiles and a third that has a match elsewhere on the board.

Any plants on a matched set of Power Tiles will be able to share Plant Food! Drag your unit of Plant Food to a plant on any Power Tile, and the Plant Food boost will then echo to each matched Power Tile in turn.

It doesn’t matter whether the plants match; a Peashooter on one Power Tile and a Laser Bean on its matching tile will both be affected by the same dose of Plant Food!

Sun Bombs


On certain levels, Sun will drop from the sky in an indigo shade and with a visible path to its landing spot on the board. 

These indigo rays of light are highly explosive!

Once a Sun Bomb reaches its destination, the path will disappear, the Sun will turn yellow, and it is safe to collect.

While they are falling, Sun Bombs can be detonated at any time with a single tap!

While this is an effective weapon against nearby zombies, it will also destroy the nearby plants. 

Need further help?
  • How do I open the next world?

If you've already completed Ancient Egypt, the Pirate Seas, Wild West, Far Future, and Dark Ages, excellent job! We have more to come, so watch for updates to the game.  

In the meantime, why not set a new record in a challenge zone? And don't forget to play the Piñata Party every day!

Need further help?
  • How does purchasing work in the PvZ 2 store?


Coins allow you to make use of Power Ups and purchase extra Plant Food during the game. Coins are not shared between different user profiles on the same device.


Gems allow you to speed the growth of plants in your Zen Garden or to buy boosted plants at the beginning of a level.


The plants you find in the store are only available there and cannot be unlocked in the game through any other means.  Once you purchase a plant, it is yours forever!  It will be unlocked for all player profiles on your device*.


Any Upgrades you purchase will be added across all player profiles on your device*. 


Bundles include specific combinations of Plants, Upgrades, and Coins.  The Plant and Upgrade in any purchased Bundle will be unlocked for all players on your device*; however, the Coins will be available only on the profile in use at the time of the purchase.

Plants and Upgrades are one-time purchases.  If you have already purchased the Upgrade included in a particular Bundle, buying the Bundle will not double the effect of the Upgrade.

There is no way to substitute the items offered in the Bundles.

* To unlock Plants and Upgrades on multiple profiles, please use the Restore button in the game's store.

Need further help?
  • Welcome to the Zen Garden!

In PvZ 2, the Zen Garden offers you the ability to grow boosted versions of your plants as well as extra Coins! Watch for one of the zombies you defeat to drop a soon as you have something to plant, you will be invited to visit your Garden!

  Throughout the game, random zombies drop sprouts. Collect those sprouts, then visit your Zen Garden to plant them in the available pots. At the top of your screen in Zen Garden, you can see how many sprouts you have waiting to be planted.
  When a plant is thirsty, it will let you know!  Tap the plant to water it. 

From time to time, the bee will appear. Drag him to a plant of your choice to pollinate it! This will cut down on the time remaining for your plant’s current growth cycle.

Each plant will go through two growth cycles. The first will bring you Coin rewards.  

In addition to plants you can use in battle, your Zen Garden will occasionally grow Marigolds. Marigolds grow up to grant you even more Coins!


For all other plants, the second growth cycle grants you a boosted version of that plant! Tap the boosted plant to add it to the lineup for your next level, or leave it waiting in your Zen Garden for later.

When you use a boosted plant, it has a Plant Food effect the moment it takes root! Each time you plant a boosted Sunflower throughout that level, for example, you will receive an instant burst of sunlight. 

  Collecting the fruits of the second growth cycle will leave that pot empty once more, awaiting your next sprout.
Need further help?
  • Unleash the Power of Turbo in PvZ 2!

If you've grown comfortable in PvZ 2, you might be ready to kick your game into a higher gear! We are proud to introduce the new Turbo feature--it's a little bit fast forward, a little bit expert mode!

In the upper right corner of the board, beside the pause button, you will see a new icon:


Activate Turbo at any time by tapping this button! Tap it a second time to return to normal speed. If the button is greyed out, that means Turbo is currently active.

What exactly does Turbo mode do?
Turbo mode makes everything happen more quickly!  You'll see those early rays of Sun fall in faster to allow you to start planting sooner!  Sunflowers produce Sun more quickly, plants attack at a faster rate, and seed packets refresh in less time!  But don't get too complacent, because those zombies are also zipping along a lot faster than their usual shuffle.  
When might I want to use it?
  • At the start of a level, you can use Turbo mode to speed through the early sun collection and initial planting.  
  • If you're new to PvZ 2 but have played plenty of the original, and you want to take the training wheels off from the start, or if you're starting the game over again under a new player profile, you might use Turbo to time travel a bit into the game!  
  • Short on time but want to get a level or two in? Turbo will help you fit a round of PvZ 2 into your busy schedule!
  • Turbo also may simply appeal to some players as a form of Expert mode, because hyperspeed zombies definitely add to the challenge!
As cool as it is, why would I ever turn it off?
Once you're partway through a level in Turbo, and your Sun is building up, and your defenses are getting established, you may start to feel a sweat beading on your brow and think, The Zombies! How are they so fast?!?
That's when you remember you've got Turbo turned on.  You double-check to see that the button is greyed out, tap it to return to normal speed, and breathe a sigh of relief as the zombies return to their regularly scheduled shamble.  Turbo is a great power, and it must be used responsibly.
Need further help?
  • Plant Food: It's Awesome. Get Some!

Plant Food interacts with each plant in a unique way (instant-use plants such as Cherry Bomb and Jalapeno cannot be enhanced with Plant Food, but any plant with delayed or ongoing activity can develop a powerful hunger!).  Some plant enhancements last seconds, and some plants become upgraded for the rest of the level.  Try Plant Food on every plant to see what they can do!

The Plant Food bank appears at the bottom of the screen during each level once Plant Food has been introduced in the game.  The bank stores up to three units of food when first introduced (more food bank slots can be added.  This limit can be increased later through upgrades.  Plant Food doesn’t carry over between levels (except in Challenge Zones), so don’t forget to use it!  

  Glowing zombies carry Plant Food.  When you destroy one, a unit of Plant Food will be released.  Touch the Plant Food to collect it to your bank.  Be quick, though!  Plant Food disappears if it is not gathered up.  If your bank is full, hurry and use some so you can make room!

To use Plant Food, tap on the bank, then tap on the plant you want to enhance.  You can also simply drag directly from the bank to the plant. To gain more Food immediately, tap on the green plus sign on the food bank, then the Plant Food image that appears to confirm the purchase.  Each Plant Food purchase costs Coins.

Also, learn how to make the most of your Plant Food with Power Tiles!

Need further help?
  • How do I make my keyboard go away again after entering my age?

In order to clear your keyboard from the screen, please simply tap the back button on your device. It will not close the game, but it will lower your keyboard out of the way, allowing you to continue!

Need further help?
  • What are Gems used for, and how can I get more of them?


  Gems are used to speed up the growth phase of your plants in Zen Garden... unlock additional pots for planting sprouts...

...or to purchase a boosted plant outright from the selector at the beginning of a level. If you tap to purchase the boosted plant in your selector and have sufficient Gems available, the purchase is made. There is no way to cancel this action.

  Gems are dropped by random zombies in the game. They are also available for purchase in the game’s Store or by tapping the plus sign beside the gems display within the game.

Gems may also be used to purchase some special edition plants! Special edition plants are available occasionally for a limited time only, so grab them while you can! A plant purchased with Gems is not shared across profiles.

Need further help?
  • Travelling Between Worlds in PvZ 2

Even with a time machine for a sidekick, you still have to navigate the time stream.  Every time traveller knows that there are rules!  You don't step on butterflies, you don't try to meet your ancestors, and you beat Gargantuar before you move on to the next World!  (Okay, that last one's a little specific, but it's still totally true.)

Each World in PvZ 2 includes a Gargantuar battle, and your reward for completing it is a World Key that allows you to open another world of your choosing!  

  The World Key lets you move from any world to another in PvZ 2!
  Within any world, tap this button to return to the World chooser.

So I can just skip from Ancient Egypt to the Wild West if I want?

Sure! Once you beat the Gargantuar battle in Ancient Egypt, you've got a World Key that can be used to unlock any other world.  Don't forget, though, you'll only have the plants and Upgrades you've earned so far!  

Need further help?
  • Upgrades

Between many levels, you will see a reward awaiting you, which could be a new plant or an Upgrade.

When you beat the level, you will gain that reward!  Upgrades include additional seed packet slots or plant food inventory space. Additional upgrades can be purchased in the game’s Store.

Upgrades are permanent additions! That means that once you have earned or purchased an Upgrade, it will always apply to your game. The Sun Bonus will cause you to start every level with +25 additional sun. The Plant Food Bonus will add another storage slot to your Plant Food bank. These increases will never stop applying to your game once they have been added.

Purchased Upgrades apply to all profiles on your account. Earned Upgrades are available only to the profile that achieved them.


The Sun Bonus Upgrade increases your starting sun on every level by +25.

If you were starting each level with 50 sun before this Upgrade, you will now start each level with 75 sun.

Earning the Sun Boost in Ancient Egypt plus purchasing the Sun Bonus in the Store will allow you to start each level with 100 sun!


The Shovel Bonus Upgrade allows you to recoup a percentage of the Sun you spent on the plant you're digging up!

Earning the Shovel Boost in Ancient Egypt plus purchasing the Shovel Bonus in the Store will allow you to recoup an even greater percentage of sun!  Watch for the Shovel Perk in Wild West to increase your percentage yet again!


The Plant Food Bonus adds one more storage slot to your Plant Food bank.  

If you were previously able to store three units of Plant Food, you can now store four.  The Plant Food still doesn't carry over from level to level (except in Challenge Zones), so don't forget to use it!

Earning the Plant Food Boost in Ancient Egypt plus purchasing the Plant Food Bonus in the Store adds two slots to your bank!


The Bonus Seed Slot allows you to take an additional plant with you at the start of each level.

Earning the Extra Seed Slot in Pirate Seas plus purchasing the Bonus Seed Slot in the Store adds two seed slots to your game!

  Wall-Nut First Aid allows you to plant any defensive plant directly on top of a damaged plant of the same kind.  If you have a partially eaten Wall-Nut, you don't just have to wait for it to be devoured or take the time to dig it up!  Once you have unlocked this Upgrade, you can repair it without losing ground.
  The Instant Recharge lets you use a unit of Plant Food to refresh a seed packet, immediately ending its cool-down phase.  Drag a unit of Plant Food from your bank to the seed packet you want to refresh, then release.  You must choose a seed packet for which you have sufficient Sun.
Need further help?
  • Power Ups

Power Ups are a formidable tool in your zombie-fighting arsenal!

  Power Snow hits zombies with both force and freezing power at the same time!  Slow down the hordes and deal serious damage with speed and accuracy! In Frostbite Caves levels, this becomes the Flamethrower, putting the mighty force of fire at your fingertip!
  Power Toss will send zombies flying!  You can knock them back several rows or all the way off the screen with sufficient force!
  Power Zap burns zombies to ashes!  You can take them out in a chain formation if your hands are steady and your aim is true!
Once Crazy Dave introduces Power Ups, they will always be available to you in a pinch.  Tap the icon for the Power Up you want to activate in the lower right corner of the game, and you will see the timer appear to let you know how long before the Power Up runs out.  Each use costs Coins.
Need further help?
  • Welcome to PiƱata Party!

We are pleased as punch to invite our players to a party!  A Piñata Party, that is, right in your own (virtual) yard.  

In Piñata Party, you face the challenge of fighting zombies you may never have seen before, because zombies can come from any point in the time stream! That's right--Doctor Zomboss must have built a Penny of his own in order to wreak havoc on his all-time nemesis' home territory!  You may also find unfamiliar plants in your arsenal, so use every advantage you've got against these anachronistic invaders.

You must have an active Internet connection in order to play a round of Piñata Party.  If you have received a notification that a Piñata Party is available to play, please wait until you are online to launch Piñata Party.

After you launch the game and tap Play, you may see Penny and Crazy Dave appear on your map screen to invite you to the party.  A countdown timer will appear to let you know how many hours you have to start your Piñata Party round.  Tap the timer to start!

Pick your piñatas to plunder for prizes!

When you successfully complete a round in Piñata Party, you are offered an array of piñatas to choose from.  You may select any three to smash open and see what's inside.  (Don't worry--there's never an empty piñata! We wouldn't do that to you!)  There will be prizes large and small, but they're all awesome!

If you didn't select the best prize that was hidden there, you'll be shown afterward where it was hiding and what it would have been.  It may be a plant wearing a fancy new outfit! As you find those in Piñata Party, your plants will start to get extra-snazzy!

Test your endurance! Show your strength! Conquer the mighty Señor Piñata!

Piñata Partygoers are rewarded for repeat attendance!  Play (and win) five Parties in a row* to discover the greater glory of Señor Piñata!  

* There is no way to go directly from a completed round of Piñata Party to a new round.  Stay tuned for the next invitation!  Subsequent invitations will appear within the game itself, not as notifications on your device.

Need further help?
  • Facebook Gifting and Rewards in PvZ 2

There's so much to love about Plants vs. Zombies 2, and we've got a way for you to share the love!  Invite your Facebook friends to join you in the game, and you will be rewarded for each new friend who accepts your invitation to connect to Facebook in the game.

If you invite a friend who is already playing PvZ 2 and has already signed into Facebook in the game, those invitations do not count toward your goals for the reward.  But any players who connect to Facebook in the game for the first time from your invitation will help you to earn rewards!

Daily Gifts

Once you and your friends are connected through Facebook within the game, you can send each other a free gift every day!  

Need further help?
  • The Elusive Yeti Zombie

When you get the notification that a Yeti has been sighted, hurry to that level without delay!  Yeti sightings are exceptionally rare.

The Yeti will wander onto the board at some point during the level, but he won’t stay long! Unlike other zombies, his motivations are a great mystery, and you cannot count on his continuing on a course from right to left. That means you have only a brief time in which to attack him, so make the most of it!

Plant Food or Power Ups may help you defeat him before he disappears. Also, he shares one compulsion with his more traditional zombie brethren—he will stop to eat a plant if he finds one.  Use that knowledge to your advantage!

The Yeti Zombie, if successfully destroyed, will reward you with treasure…but you only get one chance per sighting! If he wanders back off the board unharmed, he won’t return again when you replay this level.

Need further help?

General Android Help

  • What PopCap Games titles are available for Android devices?

Currently, the following titles have been released for Android:

Plants vs. Zombies is available through the Appstore for Android on a great variety of compatible devices.  The Appstore for Android is available in the USA only.

Plants vs. Zombies is available in the USA and internationally as well through Google Play. Google Play is a "smart" marketplace that will determine your device's compatibility.

For a list of games available on the Xperia Mini or Xperia Mini Pro click here.

Bejeweled for Android includes Classic, Zen, and Diamond Mine modes.

Bejeweled 2 for Android is available from EA Mobile’s Android Market.  This game was created and is supported by EA Mobile. If you require assistance with this game, please contact EA Mobile.

We have more Android games in development!  Keep an eye out for announcements!

Need further help?
  • I made a purchase and the items were not delivered.

If your in-app purchase was not successfully delivered, we deeply apologize for this error. We recommend powering your device off and back on, then tapping the Restore button in the game's Shop if your items have still not appeared.

If the Restore button does not resolve this error, please click Contact Us below, and include the details regarding your purchase. 

  • What device are you using to play the game?
  • What is your Android OS version on this device?
  • What specific item/s were you attempting to purchase?
  • What was the date and time of the purchase?
  • Were you connected through wifi, 3G, or 4G at the time of the order?
  • Have you ever made an in-app purchase in the past, and was it successful?

Thank you for whatever details you are able to provide.

Need further help?
  • Error message: "Your device is not authorized."

If you are receiving the error message "Your device is not authorized" when launching Plants vs. Zombies on Android from the Google Play store, there are some simple steps that should resolve this issue.

  1. Before getting started, please make sure you are on a stable Wi-Fi connection.
  2. Uninstall Plants vs. Zombies.
    NOTE: this may erase your current save data and progress.  You may wish to skip this step at this time; however, if the error persists, you will need to uninstall and reinstall the game.
  3. Close all applications, and reboot your device.
  4. Make sure you are logged in on your device with a valid Gmail account.  If you previously entered the address as "," please enter "" instead.
  5. Also, make sure the Gmail account you log in with is the same account you used to purchase the game.
  6. Check to make sure that you have 100 MB of free internal storage space:

    From the Home screen, select the Menu key, then Settings.  
    Select SD Card & Phone Storage, and look for Internal phone storage.
    The Available space will be listed here.

  7. Clear the Google Play app cache.

    In the Settings menu, choose Apps, then All apps.
    Select the Google Play store app.
    Tap Clear data and Clear cache.
    Then select Download manager.
    Again, tap Clear data and Clear cache.

  8. Redownload and install the game. Be sure you have downloaded all additional data (your app, when fully installed, should be approximately 100 MB in size).
  9. Remain connected to the Internet while you launch the game.
Need further help?
  • Will my Android device run PopCap Games titles?

The Google Play store is a "smart" marketplace that identifies the compatible apps for your device and region.  If you don't see an app in the store, it may be because it is not available based on those criteria.

The baseline for Android device compatibility for PopCap Games has to do with a combination of minimum system requirements in various categories such as screen resolution, processor speed, memory capacity, and GPU for graphics processing.  As with all our endeavors, we aim for quality above all else!  That means developing our games for the best possible experience while playing.  Unfortunately, many of the earlier-generation Android devices will not meet the minimum system requirements for our games.  

Please click Contact Us below to report any issues you encounter running your game on a supported device.  The following details will help us to investigate the problem:

Most of this information can be found under the settings application: About Phone. 
  • What Android device are you using?
  • What is the Model number of your device?
  • What version of Firmware is installed on your device?
  • What is the Build number on your device?
  • What actions were occurring just before the crash? (level or mode you were playing, graphic that was displayed, a phone call came in, etc)
  • Has this issue recurred or was it a one-time problem?
  • Are you running any kind of Task-killing/Application management software, such as an app that kills background apps to save battery power?
Need further help?

Windows Phone

  • What PopCap Games titles are available for Windows Phone 7 or 8?

The following PopCap Games are currently available for all Windows Phone devices:

Additionally, Nokia Windows Phone devices exclusively offer Zuma's Revenge.  

At this time, we do not have information on what other titles will become available. We are constantly working on more titles for a variety of devices, so stay tuned!

Need further help?
  • How can I start Plants vs Zombies over again on my Windows Phone?

The profile information on Windows Phone devices is linked with your Xbox Live gamer ID.  There is no option to change, delete, or rename users in this version of the game for that reason.

The only way to start the game over again is to uninstall and reinstall the game from Marketplace (there is no charge for doing so).  All progress will be gone except for Leaderboards information and Achievements, as these are stored in Microsoft's servers and are automatically updated when the game is launched.

Need further help?
  • How do I uninstall and reinstall a game on my Windows Phone?

To uninstall the game:

  1. Hold down your finger on the game's icon.
  2. After a couple of seconds, a small drop-down list will appear.  
  3. Select uninstall from this drop-down menu to remove the game entirely (Note: your save data will be lost by uninstalling the game). 

To reinstall the game, access the Marketplace, select the game and choose install.  You will not be charged for the game if you have previously purchased it.

Need further help?

Sony Mobile Communications

  • I cannot complete my game purchase on my Sony Mobile Communications device.

I am unable to purchase a game, or my transaction cannot be completed:

Please provide a brief description of the issue, including the failed payment provider (SMS, Paypal or Wirecard) and the point of failure in the transaction process.

In case of SMS payment, please check any prepaid balance to make sure the purchase is possible and check to make sure that you have an active SIM inserted.

Also, please include your phone’s IMEI number.

The IMEI number of your phone can be found by pressing the “home” key on your phone, then accessing the “settings” tab, selecting “about phone” and, finally, clicking on “status.”

There you will see a tab marked “IMEI,” containing your number.

I am unable to access SMS payment:

Please make sure you have an active SIM card in the phone and that the remaining balance in any prepaid accounts is enough to facilitate the purchase.

Need further help?
  • Basic Troubleshooting for Android Games

1. Restart your device

If you are having trouble with a game on your Android device, please first try simply turning your device off and on again.  It's a cliche for a reason--it often does the trick!

2. Clear the app data and cache

You're often advised to clear your browser's cache, but on Android devices, you have the same ability with apps, and it's helpful in just the same ways.  Imagine a robot walking along a track, and it comes to an obstruction of some sort.  The robot doesn't have a way to change course and walk around; it's just going to keep bumping into the object.  If you clear the cache, you remove the blocker, and the robot can move forward again.

Open your device's Settings menu, and look for the app in question on the list of installed apps. Tap its name in the list to open the expanded menu.  There will be buttons labelled Clear Data and Clear Cache.  If you try Clear Cache, and it doesn't work, you can then try Clear Data.  If you try Clear Data first, it will clear the cache at the same time!  

3. Force-quit the app

When you've launched an app, it remains active in the background unless you manually close it.  This is great, because it lets the app load faster the next time you want to use it, but it can also cause problems.  Sometimes a program simply needs to be allowed to sleep a moment and wake back up.  

Open your device's Settings menu, and look for the app in question on the list of installed apps. Tap its name in the list to open the expanded menu.  Tap the Force Stop button to quit the app completely.

4. Force-quit other apps 

As we established above, the apps you launch will remain active in the background for faster loading.  But how many apps have you launched?  How many programs are still taking up processing power while you're not even using them?  If you're going on a hike, and you've packed your backpack with provisions, it will weigh you down some, but you need everything in there.  But what if you just threw your hiking gear into your laptop bag without taking out the computer first? You don't need a laptop on a mountain, and carrying it'll just slow you down.  

Go to the Settings menu.  In the Apps list, there is a tab labelled Running, which lists all currently active apps.  One at a time, you can view each app and hit Stop.  In this process, be cautious; you only want to stop apps you originally installed!  The list of running apps also includes processes that are components of your device's Operating System.  So the rule is, if you don't recognize it as something you deliberately added to your device, you probably shouldn't touch it.

5. Uninstall the app and download it again

This is the final basic step in any software troubleshooting process.  It's usually effective when all else has failed.  You do, of course, need to be sure you're going to be able to download it again!  Make sure you know your Google Play account information to reinstall apps purchased through that marketplace.  You may need to contact Amazon Android AppStore support for assistance reinstalling games from their store.

To uninstall an app, go to the Settings menu and find your app.  Tap the button marked Uninstall.  

Need further help?
  • I bought a game on my Sony Mobile Communications device and was charged incorrectly or didn't get the game.

I was billed multiple times:

Please check to make sure that both transactions have been processed and that they were not for separate titles.

For a situation where multiple billing has occurred, please provide the IMEI number of the phone as well as the method of payment (SMS, Paypal, Wirecard transaction) and any other relevant information such as Paypal account email and a brief description of the issue.

We have provided instructions on finding your phone's IMEI number below.

I purchased a game, but I was charged a different amount than listed:

Please provide a detailed description of the purchase, including the amount listed, the amount charged to your account, and the payment method (SMS, Paypal or Wirecard).

Also, please include your phone’s IMEI number (instructions below).

I purchased a game, but it is not available:

Please provide a brief description of your purchase, including the game purchased, your payment method (SMS, Paypal or Wirecard), and any other relevant information.

Also, please include your phone’s IMEI number (instructions below).

How to locate your IMEI number:

The IMEI number of your phone can be found by pressing the “home” key on your phone, then accessing the “settings” tab, selecting “about phone” and, finally, clicking on “status.”

There you will see a tab marked “IMEI,” containing your number.

Need further help?
  • PopCap Games now available on select Sony Mobile Communications devices!

Thanks to a partnership between PopCap and Sony Mobile Communications, three PopCap titles will come pre-installed* on the Xperia Mini and the Xperia Mini Pro!  The games included are:

  • Chuzzle -- the full game!
  • Peggle -- trial version with no time limit
  • Plants vs Zombies -- trial version with no time limit

For instructions on how to purchase the full versions of Peggle and Plants vs Zombies for your phone, click here.

These devices from Sony Mobile Communications are the first to offer our games for Android fans in Europe! Wherever the Sony Mobile Communications devices are available for purchase, the games are included and are available in English, French, Italian, German and Spanish. 

*Some mobile carriers may have elected not to include the games on these devices.  We have no control over that decision but recommend contacting your carrier if you have further questions.

Need further help?
  • How to unlock Peggle & Plants vs Zombies on your Sony Mobile Communications devices

On the Xperia Mini and the Xperia Mini Pro, three PopCap games come pre-loaded*.  The full version of Chuzzle is included for free, as well as free trial versions of Peggle and Plants vs Zombies!  There's no time limit on the free trials, so you can play the first 3 levels of Peggle and the first 6 levels of Plants vs Zombies as long as you like. 

When you can't stand the suspense any longer and want to unlock the full games, the steps to do so couldn't be simpler!  At the end of each game's free trial, you will see the option to "Buy The Full Game."  Follow this link and you will get a choice of up to 3 ways to buy your game:

  • Operator – this will be charged to your bill or your pre-pay phone credit.
  • PayPal
  • Credit Card

You can choose which payment method you would like to use. The price will be presented to you once you select your preferred payment method. You will only be charged once you accept this.

The rest of the game will be automatically unlocked and you can continue to play. Enjoy!!

*Some mobile carriers may have elected not to include the games on these devices.  We have no control over that decision but recommend contacting your carrier if you have further questions.

Need further help?

General Mobile Help

  • How do I play Chuzzle on my mobile phone?


  • Use '5' to swap between rows and columns.
  • Use the keys 2,4,6 & 8 to change the row or column, or scroll the selected Chuzzles. Chuzzles always return to their starting positions if they aren't matched.

Classic Game Rules:

  • Move the rows and columns to match sets of 3 or more same colored Chuzzles.
  • Pop enough Chuzzles to fill the Chuzzlometer and progress to the next level.
  • Match several sets in a row or several sets at once to score bonus points!
  • Pop 4 Chuzzles in a square to create space for a Giant Chuzzle.
  • Match a set of 5 chuzzles to create a Super Chuzzle - Super Chuzzles explode when matched!
  • Rainbow Chuzzles are rare - match them to score extra points.
  • Watch out for Locks - a locked Chuzzle can't be moved!
  • Using a HINT costs you points, but can help if you are stuck.
  • Scrambles reset the board. Gain extra Scrambles for every 150,000 points scored.
  • When you run out of Scrambles, and there are no more Chuzzle matches left, the game is over.

Zen Game Rules:

  • You cannot lose in Zen - play for as long as you desire.

Expert Game Rules:

  • Play a more difficult version of the game and score extra points at the end of each level.

Mindbender Game Rules:

  • Move the Chuzzles so they match the highlighted puzzle.
  • Use the 'Q' to switch between solving and selecting puzzles.
Need further help?
  • What PopCap titles are available for mobile phones?

For iPhone games, click here.

For Android games, click here.

The following games are available for a variety of mobile phones:

  • AstroPop
  • Bejeweled/Bejeweled 2
  • Bejeweled Twist
  • Bookworm
  • Chuzzle
  • Heavy Weapon
  • Insaniquarium
  • Peggle
  • Zuma
  • Zuma's Revenge

Please note that the availability of your preferred game depends on your local carrier and device. Check your device manufacturer's or service provider's marketplace, store, or site to see if your favorite game is available. Happy playing!

Need further help?
  • How do I play Peggle on my mobile phone?

Game Basics:

  • Hit all the orange pegs in a level to win. Hit the purple peg for a points boost. Hit the green peg to activate your magic power


  • Use the directional pad left/right keys or the 4 & 6 keys to change the highlighted Menu item.
  • Press the action key or the 5 key to activate the highlighted item and move to the next screen

Keypad Aiming:

  • Move the ball launcher with the left or right direction keys. Use quick taps to fine tune your shot. Fire the ball with the select or 5 key.

Touchscreen Aiming:

  • The ball launcher will aim toward wherever you touch the screen - adjust your touch left or right to fine tune your shot. Fire the ball by tapping the character portrait!


Adventure Mode:

  • Play through the entire game with each of the Peggle Masters, learning the basics of each Magic Power.

Quick Play Mode:

  • Quick Play allows you to attempt any level you have beaten in Adventure Mode, with any Peggle Master you have unlocked.

Duel Mode:

  • Play against a friend in this two-player version of Quick Play. You must complete Stage 1 of Adventure mode to unlock Duel Mode.

Challenge Mode:

  • Complete Adventure mode to unlock these difficult challenges.

Basic Scoring:

  • Blue Peg: 10 points
  • Orange Peg: 100 points
  • Purple Peg: 500 points
  • Green Peg: 10 points
  • At the end of a shot multiply all points scored from hitting pegs by the total number of pegs hit in that shot
  • You can also earn bonus points from Style Shots and during Extreme Fever, as well as completing a level on the first try (Adventure Mode only).

The Fevermeter:

Adventure Mode:

  • As you eliminate orange pegs, the Fevemeter lights up. As you hit certain thresholds on the Fevermeter, a score multiplier takes effect that increases the point value of your pegs, starting at x1 (no multiplier) all the way up to x10 (all pegs are worth 10 times their normal value).

The Ball-o-tron:

  • This shows you how many balls you have left to complete the level. Spare balls give you bonus points when you clear all orange pegs.

Magic Powers:

  • Each Peggle Master has a special Magic Power - some take effect immediately, while others last for a number of shots (shown in the Magic Power counter next to the Ball-o-tron).

Free Balls:

  • Catch a ball in the Free Ball Bucket at the bottom of the screen to return it to the Ball-o-tron. You are awarded a free ball each time you reach 25000, 75000 or 125000 points on a single shot. If you don't hit any pegs on a single shot, you may be lucky and get awarded a free ball.


  • Hit the last orange peg in a level to activate Extreme Fever. Blue and Green pegs are worth 1000 points during Extreme Fever, while the Purple peg is worth 10000 points. The ball will fall into one of five bonus areas at the bottom of the screen and score additional points. Clear all pegs in a level to activate Ultra Extreme Fever and earn a special Peggle Ribbon!

Style Shots:

  • Earn bonus points by pulling off cool 'Style Shots' - there are many to discover so keep your eye on the ball!
Need further help?
  • When will you port more games to my favorite console or device?

Here at PopCap, we have a couple of major goals: for our games to be enjoyed by anyone, anywhere, and for our games to be the very, very best!  So you can count on the fact that if there is a device or platform out there that would be a great way to play PopCap games, we've got plans for it!  And our drive for excellence means that each new version of a game takes time to get right--we want to make sure it plays well, that the different controls and options unique to each platform are used to their full extent, and above all that it's every bit as much fun as the original game!  (Sometimes, it may even be more fun.  That's a matter of opinion, of course, but that's the idea--for the Xbox version of a game to be more than just the PC game on an Xbox, for it to be its own singular experience.)

So we can't tell you exactly what's coming or when!  We are always happy to hear from players about what game they're looking forward to and what device they'd like to see us develop for, so click Contact Us if you have a request.  And thanks for your patience--it will be worth the wait!

Need further help?
  • Need more information about PopCap Games on mobile phones?

Once it is installed, where can I find the game on my phone?

The location of the game depends on the type of phone. The game should be located in one of the following folders:

  • Games
  • Applications
  • Java Applications
  • My Content
  • Get It Now
  • Media Net
  • Fun Box

If you still cannot locate your game, please contact your cell/mobile phone carrier.

How do I save my progress in the game?

Your progress is automatically saved when you close the game.

I have changed mobile carriers, but I still have the same phone. Can I continue to play my game?

The game is stored on your phone and not on the SIM card. So if you have kept the same phone, you should be able to continue playing your game.

I have lost/replaced/changed my cell/mobile phone, how do I reinstate my game?

Please download the game again from your cell/mobile phone carrier's catalog.

I have deleted my mobile game - can I get it back?

Please download the game again from your cell/mobile phone carrier's catalog.

I have a question about the billing for my game.

Please contact your cell/mobile phone carrier.

I haven't received the link to download the game/the link does not work. What should I do?

Please contact your cell/mobile phone carrier.

Need further help?
  • Other questions about alternate platform games or devices?

Need more support for PopCap Games products on platforms other than PC or Mac?

Our games are available for many different platforms (Mobile phones, gaming consoles, etc.). Our affiliates are happy to help you with any technical and/or customer support inquiries regarding the games you purchased through them.

Please contact their customer support for further information regarding your game:

Need further help?
  • How do I play Bookworm on my mobile phone?

 Game Rules:

  • Feed Lex the Bookworm by spelling words - the longer the word, the more points you score.
  • Spell the bonus word to score extra points. The more bonus words you spell, the bigger the points earned.
  • Watch out for Burning Tiles! They will slowly burn their way down the board. Don't let them reach the bottom of the screen or they will set the library on fire and you will lose the game!
  • Earn special tiles that increase the value of words!
  • Green tiles are awarded for making 5 tile words.
  • Gold tiles are awarded for 6 tile words.
  • Sapphire tiles are awarded for 7 tile words (if your phone supports 7 tile words).
  • Diamond tiles are awarded for 8 tile words (if your phone supports 8 tile words).
  • Use two or more special tiles in a word and they can combine to create a more valuable special tile.
  • Scrambles can be used to refresh the board if you can't make any more words - be careful though, each time you use a scramble burning tiles are added to the board, and you lose any special tiles you have collected. The more times you scramble, the more burning tiles will appear!

Keypad Controls:

  • Simply type out the word you want to spell on your phone keypad. If using the Single-Tap system, only a single key press is required for each letter of the word. If using the Multi-Tap system, press each key a number of times to select the required letter.
  • If more than one word can be spelled on the board, use the '*' and '#' keys to cycle through all possible words. To submit a word, press the '0' key or the select key.

Keyboard Controls:

  • Simply type out the word you want to spell on your phone keyboard (if your phone has a 'numlock' key, make sure it is turned off first). If more than one word can be spelled on the board, use the '<' and '>' keys to cycle through all possible words (the '3' & '8' keys on certain handsets). On some phones, the 'spacebar' offers the same function.
  • To submit a word, press the 'enter' key or the select key.

Joypad Controls:

  • Move the cursor from tile to tile using the joypad. To select an unlit tile, press the select key. To submit a word, select an already highlighted tile and press the select key. On many phones if 'Keyboard Cursor' mode is enabled you can also use the keys 1-9 as a virtual joypad.

Stylus Controls:

  • To select an unlit tile, tap it with the stylus. To submit a word, tap the last lit tile of the word. Tapping any other tile in a word will deselect all subsequent tiles.


  • Pause the game using the pause softkey.
  • If you have selected one or more tiles, use the 'backspace' softkey or backspace key to de-select the last tile.
  • If no tiles are selected, use the 'Scramble' softkey to trigger a Scramble.


  • If your phone has a key volume setting, we recommend you turn key sounds off as they can interfere with game sound effects.
Need further help?
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