If you're trying to install or register a game you bought from PopCap.com, but you no longer have the email receipt, there are a couple of simple ways to retrieve the information you need!

Have you created your PopCap.com user account?  If you sign up for a free user account, you will always have the option to view your Order History.  

How does this help you right now?  Well, if you are still using the same email address you used when you made your purchases on PopCap.com, then your Order History is already right there waiting for you when you create your account!  That makes this the fastest and easiest way to recover your games!

If you have changed email addresses, or you don't see some orders in your History, click Contact Us below for help.  Here's the information that will be most helpful to our Customer Support team in looking for your orders:

(Don't worry--we don't expect you to have all of this information!  But as many of the following details as you can provide will help us help you faster!)

• First and Last name associated with the order
• Zip code associated with the billing address
• A general timeframe for when you made the purchase
• What game title(s) you are looking for
• Any email addresses you may have used when you placed the order(s)
• Whether you paid by credit/debit card or PayPal or got the game with a coupon code/promotional offer/gift certificate

If you have a user account now and would like us to make sure all your past orders are now associated with your account, please indicate in your help request which email address you would like all your orders to be listed under for the future!

• Français
• Deutsch
• Italiano
• Español