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PopCap Games User Accounts
I need help locating order information for games I have purchased from PopCap.com.
If you're trying to install or register a game you bought from PopCap.com, but you no longer have the email receipt, there are a couple of simple ways to retrieve the information you need!
Have you created your PopCap.com user account? If you sign up for a free user account, you will always have the option to view your Order History.
If you have changed email addresses, or you don't see some orders in your History, click Contact Us below for help. Here's the information that will be most helpful to our Customer Support team in looking for your orders:
(Don't worry--we don't expect you to have all of this information! But as many of the following details as you can provide will help us help you faster!)
- First and Last name associated with the order
- Zip code associated with the billing address
- A general timeframe for when you made the purchase
- What game title(s) you are looking for
- Any email addresses you may have used when you placed the order(s)
- Whether you paid by credit/debit card or PayPal or got the game with a coupon code/promotional offer/gift certificate
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