Customer Support

Zuma Blitz

Zuma Blitz New User Information

A quick tour of Zuma Blitz features!

See below for the features of Zuma Blitz, and explanations of what they each mean:

    Life: Each life heart lets you play one game. The more you level up, the more hearts you get and the faster they come back once you use them.
    Powers: Get to Level 5 to unlock Powers, which give you specials and in-game bonuses.
    Potion: Potions let you earn Mojo and XP faster than you would normally. Buy them in the Store and start earning now!
    Experience Points (XP): In order to move up in levels and get cooler powers, you need to earn Experience Points, or XP for short. You earn XP based on the number of balls you clear each game.
    Spirit Animals: Collect Spirit Animal Tokens by scoring their favorite number. The more tokens you collect, the higher your Spirit Animal will get promoted!
    Treasure Chests: Hit a Treasure Chest in the game to earn extra Mojo or Idols!
    Tournaments: Compete with your Facebook friends in each week's tournament to see who can score the highest.
    Leaderboard: See how your score stacks up compared to your Facebook friends playing Zuma Blitz!
    Invite Your Friends: If you love Zuma Blitz, maybe your friends would too! Be sure to invite them.
 
Need further help?

Zuma Blitz Weekly Tournament

Every week, a new tournament begins on Tuesday (at 4 P.M. PST). All scores from tournaments past are thrown out the door and new possibilities unfold. Each tournament has a new board for you to discover new techniques, strategies, and combinations of Powers so you can defend or usurp a precious tournament medal -- gold, silver or bronze! 

If you should be so skilled as to earn a tournament medal, don't hesitate to gloat about it for all to see. 

 
Need further help?

How to play Zuma Blitz!

If you've never played Zuma Blitz, here's what you need to know to get started. First off, let's start with a little Zuma Blitz vocabulary:

Board (also called Curve):  This is the design and shape of the curve which defines the path the balls travel in the game. Each board can have interesting and unique challenges. You should try different strategies and Powers to see what works best!
 

There are a couple of key aspects to every board:

  • Tunnel - this is where new balls appear
  • Skull - balls will travel along the curve towards the Skull

Your game can end in two ways, whichever one happens first:

  1. Your time runs out or
  2. The balls reach the Skull

Time:  In Zuma Blitz, you only have 1 minute to score as many points as you can. When you reach level 2, you'll start to see Time balls appear on your curve. Each Time ball you match adds additional time to your game clock. You can use the Chrono Ball Powers to get even more time for each Time ball.  Check out Powers for more information.

Keep the balls from reaching the Skull by clearing as many balls as you can before time runs out!

Matching Balls: As balls roll out along the curve, you need to make a match to clear them off the board. You create a match by shooting the ball in your frog's mouth at a row of 2 or more balls that are the same color. Every match you make clears balls from your board.

Matches can have a cascading effect as well! If you shoot a single ball that causes multiple consecutive matches, that's called a Combo. You score extra points for Combos.

Check out the image below.


In this case, the current ball is yellow, and firing it in the direction shown by the red arrow will cause a match with the two yellow balls on the curve.

Once the yellow balls are cleared from the board, the red balls on either side will collapse together. As you can see, there are more than 3 red balls in a row, so the red balls will also be cleared off the board. Since your single shot caused more than 1 match (in this case two), you will also get a Combo bonus!

Swapping Balls:  The current ball is always the one in your frog's mouth. The next ball is shown on your frog's back. If you look at the example below, the current ball is yellow and the next ball is red.


Something you might find useful is to switch your current ball with the ball that's coming up next. This could help you clear balls faster and more efficiently.

To swap your current and next balls, you can either hit the [Spacebar] key or you can right-click your mouse (anywhere on the screen).

Multipliers:
Multipliers help you score more points for every match you make. There's a maximum of x9 multiplier, which means at most, every match will earn you 9 times the amount of points you would earn normally. To increase your multiplier, you need to match the special multiplier balls that come out on the curve. When you match a multiplier, any future matches will be scored based on that new multiplier.

 
Need further help?

Zuma Blitz Advanced Strategy

How do I get a higher score?

There are a number of ways to get a higher score. If you're ready for it, here are some tips and tricks on advanced game play. 

Chain: Each consecutive match you make adds to the length of the Chain. Once your Chain reaches 6, you will start earning an extra 100+ points for every match you make until you break your Chain by failing to make a match. Clearing balls with a fireball or cannonball, and hitting fruit or Treasure Chests will not add to your Chain and also won't break your Chain. When you break your Chain by missing a shot, you will have to start rebuilding it again. 

  You can see how long your current Chain is in the panel to the right of the game (under your Hot Frog indicator). The screenshot to the left shows that the current Chain is 11 matches long. 

Experiment with the Chain Blast Power to see how it can improve your score.

Curve Clear: When you clear away all the balls from either of the tunnels, you get Curve Clear bonus points. Clearing the curve later in the game earns you more points.

Experiment with different Powers that cause explosions (e.g. Bombs) to see how they can improve your score.

Every board (curve) has at least 2 places  where Fruit will appear, some might even have up to 4. When you hit a Fruit, the next Fruit you clear will be worth even more. 

There are a variety of ways to clear a Fruit:
  • Shoot a ball of any color to hit it
  • Shoot a fireball at it when you have Hot Frog
  • Shoot a cannonball at it when you have Cannon
  • Cause an explosion (e.g. match a bomb or get a chain blast) close enough to the Fruit to explode it
You can see how many points you will get for the next Fruit in the panel to the right of the game (under your current Chain length indicator). 

Experiment with the Fruit Master Power to see how it can improve your score.

Gap Shots:

  As its name implies, a Gap Shot is when you fire a ball through a gap in the curve that results in a match in a line behind the gap. The smaller the gap you shoot through, the more points you'll score for that Gap Shot. For some boards where there are three lines of balls, you might even be able to get a double Gap Shot by shooting through 2 rows of gaps!

Experiment with different Powers that cause explosions (e.g. Bombs) to see how they can improve your score.

Hot Frog:

If each of your matches is made faster than the one before it, you will earn a Speed bonus, your frog will shoot faster, and you'll also make progress towards Hot Frog. Once you get Hot Frog, your frog will change and the next 3 shots (or more depending on whether you have Powers activated) will be fireballs. Fireballs will clear everything in their path, so they're great for reaching special balls or fruit that you can't reach otherwise. 
  You can see your progress towards Hot Frog in the panel to the right of the game. As you get closer to Hot Frog, you can also see your frog in game get "warm" (i.e. start turning red). 

Experiment with the Inferno Frog Power to see how it can improve your score.

Multiplier:

  A very effective way to get a higher score is to get as many multipliers as you can. Since multipliers increase your score for every subsequent match, the earlier you hit them, the sooner their reward takes effect. 

Experiment with the Multiplier Power to see how it can improve your score.

Time:

  Another factor that can greatly increase your score is extra time. The more Time Balls you can match the longer your game lasts, which gives you more opportunity to score points!

Experiment with the Chrono Balls Power to see how it can improve your score.

 
Need further help?

What are Monuments?

Discovering a monument

Once you have reached Level 15, when you start a game you may sometimes discover a monument to a Spirit Animal. This gives you the opportunity to play as that Spirit Animal with its super powers for that one game. Each monument may be priced differently and each Spirit Animal will have different powers. 

In addition to its special power, every Spirit Animal gives you a Spirit Blast bonus at the end of your game. The Spirit Blast will blow up all the balls of a single color and give you bonus points. Different Spirit Animals will blow up a different color. You'll also score points from any combos that result after the Spirit Blast. 


   Spirit Beetle:
        

Extra time - gives an additional 12 seconds to your game time. Your game clock will start at 1 minute and 12 seconds. Remember, the longer your game the more opportunity you'll have to make more matches and score big! 
Red Spirit Blast - blows up all the red balls remaining on the board when time runs out. The bonus points you get from Spirit Blast vary depending on how many balls blow up and your final multiplier. It could really add up!
   
 

Spirit Cat:

Fireballs - gives a free fireball every 13 shots. No need to get Hot Frog (though it's still awesome) because now the more you shoot, the more fireballs you'll get. Keep shooting for more fireballs! 
Blue Spirit Blast - blows up all the blue balls remaining on the board when time runs out. The bonus points you get from Spirit Blast vary depending on how many balls blow up and your final multiplier. It could really add up!
     
   

Spirit Weasel:
  

Cannon - If you are not using a Cannon powerup in your game, the Weasel will give you that powerup automatically!  If you already have the Cannon working for you, the Weasel will add an extra cannonball to increase your blast power!  During your Spirit Weasel game, you will also see the cannon come to life at a higher frequency, and all balls blasted with the cannon will score at a higher rate!
  Yellow Spirit Blast - blows up all the yellow balls remaining on the board when time runs out. The bonus points you get from Spirit Blast vary depending on how many balls blow up and your final multiplier. It could really add up! 
     
    Spirit Eagle:
   Super Speed Shot - As the Eagle flies, so do your shots while he is on your side!  The Spirit Eagle makes your every move smoother and faster, enabling you to slide through the narrowest of gaps with ease!
 

Fruit Bonus - Every piece of Fruit you hit will give you mega-points while you fly with the Spirit Eagle!  With his help, you'll be making deliciously high-scoring Fruit salad!

Green Spirit Blast - blows up all the green balls remaining on the board when time runs out. The bonus points you get from Spirit Blast vary depending on how many balls blow up and your final multiplier. It could really add up!   

Redeem a monument from a wall

If you have friends who also play Zuma Blitz, be sure to share the monuments you discover. Your friends will be able to click on your wall posts to get the opportunity to play with that Spirit Animal as well! Likewise, if your friends share their monuments, you can visit their profile page and click on their wall posts in order to give yourself the opportunity to play with a Spirit Animal. 

 
Need further help?

Powers in Zuma Blitz

Nothing makes you feel mightier than Powers in Zuma Blitz! To unlock Powers, you first have to reach Level 5. Once you do, the Temple of Powers will open to you and you can start playing with Powers and seeing your score skyrocket! 

All that power doesn't come from air; it needs Mojo. Play lots to keep your Mojo flowing and your Powers armed! 

Here are the Powers currently in the game:

Bombs:

  This Power adds Bomb balls to your rollout. They come in all colors and you need to match them in groups of 3 or more like-colored balls to see their power. When you make a match with a Bomb ball included, it blows up and clears balls surrounding it. 

There are three tiers of Bombs:

Bombs (Level 5) - Basic Bombs that explode when matched. 
Tiki Bombs (Level 38) - Makes Bombs show up quicker on rollout.
Voodoo Bombs (Level 59) - Increases the blast radius for Bomb balls.

 

Cannon:

  This Power adds cannonballs to your rollout. They come in all colors and you need to match them in groups of 3 or more like-colored balls to see their power. When you make a match with a cannonball included, it changes your frog into a Cannon Frog and your next shot will fire 3 cannonballs that will clear away anything in their path! 

There are three tiers of Cannon:

  Cannon (Level 16) - Cannonballs added to rollout. Match for triple shot!
  Cannon King (Level 46) - Increases the frequency cannonballs come out in the rollout.
  Super Cannon (Level 69) - Adds an additional cannonball to the Cannon (for a total of 4 cannonballs).

 

Chain Blast:

This Power causes explosions when you make consecutive matches (a chain). An explosion occurs on your 10th match and every 5 matches thereafter. If you break your chain by shooting a ball that doesn't make a match, you have to make another 10 matches to start your Chain Blast explosions.

There are 3 Tiers of Chain Blast:

  Chain Blast (Level 27) - Causes an explosion to occur for a x10 chain (and every 5 thereafter).
  Super Chain (Level 56) - Causes an explosion to occur for a x9 chain (and every 4 thereafter).
  Mega Chain (Level 75) - Increases the size of the explosion for a x9 chain.

 

Chrono Balls:

  This Power increases the extra time you get with each Time ball you match. They come in all colors and you need to match them in groups of 3 or more like-colored balls to see their power. When you make a match with a Time ball included, it adds more time to your game!

There are 3 Tiers of Chrono Balls:

  Chrono Balls (Level 30) - Adds 1 second to Time balls for a total of 6 seconds.
  Tempus Fugit (Level 66) - Adds 2 seconds to Time balls for a total of 7 seconds.
  Timelord (Level 77) - Adds 3 seconds to Time balls for a total of 8 seconds.

 

Fruit Master:

This Power makes Fruit appear more often in your game. The more Fruit you hit, the more points each one of them is worth! There are 3 Tiers of Fruit Master which increases how often Fruit appears (time is on average):

  Fruit Master (Level 23) - Increases how often Fruit appears by 3 seconds.
  Juicy Fruit (Level 53) - Increases how often Fruit appears by 5 seconds.
  Epic Fruit (Level 62) - Increases how often Fruit appears by 7 seconds.

 

Inferno Frog:

This Power makes your Hot Frog even hotter! If you have this Power active, when you get Hot Frog, you'll shoot more than 3 fireballs!

There are 2 Tiers of Inferno Frog:

  Inferno Frog (Level 19) - Gives Hot Frog 1 extra fireball shot (for a total of 4 shots).
  Sun Frog (Level 50) - Gives Hot Frog 2 extra fireball shots (for a total of 5 shots).

 

Last Hurrah:

This Power explodes every special ball left on the board when time runs out. You'll score the points for all of them as a Last Hurrah bonus!

There are 2 Tiers of Last Hurrah:

  Last Hurrah (Level 7) - Explodes special balls at the end of a game for extra points.
  Mega Hurrah (Level 41) - Explodes special balls at the end of a game for DOUBLE the points of Last Hurrah.

 

Multiplier:

  This Power increases your starting multiplier. The points you score for every match are increased by your current multiplier! Match more multipliers as you play so you can earn even more points. There's a maximum of x9 multiplier, so get them early to score big! 

There are 2 Tiers of Multiplier:

  Multiplier (Level 34) - Starts your game with a x2 Multiplier.
  Multi-Multiplier (Level 79) - Starts your game with a x3 Multiplier.

 

Speed Ball:

This Power makes your frog shoot faster! It'll come in handy when you need to squeeze a ball through a gap or fire off balls quickly.

There are 3 Tiers of Speed Ball:

  Speed Ball (Level 10) - Increases how fast your frog shoots by 10%.
  Super Speed Ball (Level 44) - Increases how fast your frog shoots by 20%.
  Warp Ball (Level 73) - Increases how fast your frog shoots by 30%.
 
Need further help?

Levels in Zuma Blitz

How do I increase my level?

You can unlock more Powers and bonuses by moving up levels (or "leveling up"). There are currently 80 levels in Zuma Blitz -- imagine all the cool powers you can unlock! You can check out all the different types of bonuses that get unlocked in the section below.
To move up to the next level, you need to  earn XP (experience points). You earn XP for every game you finish as long as you make at least 1 match. The amount of XP you earn depends on how many balls you clear, the more the better. Try using a Double XP potion to level up even faster! 
 
To see how close you are to the next level, you can look at the progress bar. If you move your mouse over the progress bar, a tooltip will appear showing you exactly how much more XP you need to get to the next level. 

 

What are the different level unlocks?

As you level up, you'll unlock better and cooler abilities in the game. You'll get free with every level up too! Here's a basic list of all the cool stuff that gets unlocked:

Critical Hit: At level 14, you unlock Critical Hit. This is an extra bonus that can occur with any match. When it happens, the points you score for that match are DOUBLED. As you level up, the probability of a Critical Hit occurring increases.
Fruit Upgrade: At level 6, fruit will appear in your game. Your first fruit has a base value of 3,000. Each subsequent Fruit Upgrade introduces a new type of fruit, which has a higher base value.
Life Heart: Everyone starts out with 5 Life Hearts. As you level up, you earn more hearts, which lets you play even more Zuma Blitz! You can eventually earn up to 9 Life Hearts by making your way up the levels.
Life Regen: Every time you play a game, you lose a Life Heart, but they regenerate over time. To start, you will regenerate one heart every 8 minutes. As you play more, your Life Hearts will regenerate faster. Keep leveling up to get your Life Regen time down to 6 minutes. 
Mojo Upgrade: As you level up, you earn Mojo Upgrades, which substantially increase how much Mojo you earn each game.

Powers: As you reach higher levels, you will unlock not only different types of Powers, but stronger ones as well!  Powers will unlock for free by just leveling up. If you don't want to wait, you can unlock the first tier of each Power early by using either Idols or Facebook Credits. You can read all about each Power and when they unlock in the Powers section.

Spirit Animal Unlocks: At level 4, you unlock Spirit Animals! Every time you score at least 25,000 points in a game, you get a collectible Spirit Animal Token. You can see how many Spirit Animal Tokens you have earned by clicking on your name on the Leaderboard. You can also see how many tokens your friends have earned by clicking on their names on the Leaderboard. 
Temple Unlocks: At level 5 you unlock the Temple. This is where all the action is! Inside the Temple are 9 different Powers. When the Temple opens, you get the Bombs Power and 1 Power Slot to use. Power Slots let you use Powers in your game. Keep on playing to unlock the other 2 Power Slots. If you don't want to wait, you can unlock the two Power Slots early by using either Idols or Facebook Credits. 

 


 
Need further help?

Zuma Blitz Billing & Purchasing

How can I check my Facebook Credits balance?

Currently, there are two ways to see your Facebook credits balance:

  1. On the top right of your Facebook screen, click on the down arrow beside Home. Then click Account Settings, and then Payments.

  2. Go to the Facebook Games Dashboard. Your Facebook Credits balance can be found along the right side of the screen.

If you are experiencing problems purchasing Facebook Credits, Facebook will be happy to assist you. To contact Facebook: 

 
Need further help?

What are Facebook Credits, and how can I get some?

Facebook Credits are Facebook's universal payment method. They are denoted by the Credits Icon icon and can be used to buy virtual items in numerous Facebook applications.

For more information on Facebook Credits, consult the following link: http://www.facebook.com/help/?topic=credits.

There are two ways to purchase Facebook Credits:

  • Within Zuma Blitz:
    1. Click on the 'SHOP' button to access the Store.
    2. Click the 'Add Idols' button to get options for purchasing Idols with Facebook Credits.
    3. Select the number of Idols you would like to purchase, and click BUY.
    4. A dialogue box will appear and present you with the options of purchasing Facebook Credits using a credit card or mobile phone. Select your payment method.
    5. Select the number of credits you wish to purchase and click Continue.
    6. Enter your payment details and click Complete Purchase.
  • From your Payments tab in "My Account" on Facebook:
    1. On the top right of your Facebook screen, click on the down arrow beside Home.  Then click Account Settings, and then Payments.
    2. Next to Credits Balance, click Buy More.
    3. A dialogue box will appear and present you with the options of purchasing Facebook Credits using a credit card or mobile phone. Select your payment method.
    4. Select the number of credits you wish to purchase and click Continue.
    5. Enter your payment details and click Complete Purchase.

It's also possible to earn Facebook credits!  Click the Earn Credits button and sign up for various third-party offers to earn Facebook Credits.

For help with earning Facebook Credits and offers, please click on Earn Credits then click on the Help link in the offer window.

 
Need further help?

How can I get help with a purchasing or billing issue?

Many purchasing issues are due to insufficient Facebook Credit balances. If you don't have enough credits to complete your purchase, see our other help content on how to purchase more Facebook Credits.

If you have the sufficient amount of Facebook Credits and are having problems redeeming them for Mojo or Idols, please Contact Us.

If you are experiencing problems purchasing Facebook Credits, Facebook will be happy to assist you. To contact Facebook, click here.

 
Need further help?

Zuma Blitz Gameplay FAQ

What are Coconuts?

Coconuts are the first of many fruits to come! When you eat a coconut, you'll get a Heart back. Fruits like coconuts are a way for you to store extra Life so you can use them when your normal Hearts run out.

How do you get coconuts?

You can get coconuts in one of two ways:

  1. Shake your coconut tree 5 times
  2. Redeem a coconut from the wall of one of your friends 

Shake your coconut tree

You have to be at least Level 10 in order to shake your coconut tree. Once you reach Level 10, click on the "Coconuts" button to bring up your coconut tree. 

It takes energy to shake a tree, so you will need Hearts to shake. Once you've shaken your coconut tree 5 times, a coconut will drop off the tree! You should only shake the coconut tree if you are done playing and have Hearts you don't plan on using. Keep in mind that your Hearts regenerate for free over time, so you will always get more. 

Tips on when to shake your tree

Here are the best times to shake your tree to get the most out of it!

  • Even if you don't plan on playing at all, log in to shake the tree. Your Hearts will regenerate for free so don't waste them, bank them!
  • If you are done playing and have Hearts left over, use your extra Hearts to shake
  • If you think you will level up in your next game, shake the tree until you have just 1 Heart left. Then play a game to level up. After you level up, you'll get a full life refill so you may as well use up the Hearts you have! Remember to leave yourself 1 Heart to play so you can level up. 

Redeem a coconut from a wall

Sometimes when you harvest a coconut from shaking your tree, a bunch of coconuts will fall off. You can share the extra coconuts with your friends by posting it on your wall. If you visit your friends' walls, they might have coconuts to share back with you. You can get a coconut off of each wall post you click on! 

How do you eat coconuts?

You can eat coconuts at any time, unless you're already full of Hearts. You can see how many coconuts you have in the coconut inventory counter next to the "Coconuts" button. 


To eat a coconut, you can click on your inventory counter or on the "Coconuts" button. Click on the "Eat" sign in your coconut basket. You will be asked to confirm eating your coconut or saving it for later. Click "Eat" to consume your coconut and get 1 Heart back. 

 
New fruits will be coming soon!
 
 
Need further help?

How can I get more Idols/Mojo?

How can I get more Idols?

Shiny, golden Idols will let you purchase extra Mojo, Potions, extra Life, and even unlock Powers in the Temple. You may also automatically win some Idols when you level-up, but there are other ways to gather Idols as well.

  • Use Facebook Credits

You can use Facebook Credits to get more Idols in the Store (more about Facebook Credits here).

  • Treasure Chests

If a Treasure Chest appears during your game and you shoot it, you'll get to spin for bonus Mojo or Idols at the end of your game.

How can I get more Mojo?

Mojo getting low? Never fear, there are plenty of ways to get more!

  • Keep Playing

You earn Mojo for every ball you blow up during the game, so the more you play, and the more balls you destroy, the more Mojo you'll earn.

  • Treasure Chests

If a Treasure Chest appears during your game and you shoot it, you'll get to spin for bonus Mojo or Idols at the end of your game.

  • Use Idols

You can trade Idols for more Mojo in the Store.

 
Need further help?

Can I give or transfer Mojo, Idols, Potions, Life, etc. to a friend?

Aww, that's so sweet of you! Unfortunately, we're not currently set up to allow gifting or transferring to a friend. Sorry to ruin your admirable attempt at generosity; it's a great idea and we'll look into it.

 
Need further help?

What are Idols? What is Mojo? What's the difference?

  Idols: Idols let you purchase Potions, extra Life, more Mojo, and unlock items in the Temple.  
   
       
  Mojo: Mojo is the fuel of your Powers. It is consumed every time your Powers are used.  

 

Want to know how to get more mojo and idols?  Click here!

 
Need further help?

What is Mastery?

Mastery is for you die-hard Zuma Blitz fans. If you've hit the maximum level (currently level 80), maybe it's time you became a Zuma Blitz Master!

    As a Master, you can show off just how awesome you really are with a snazzy new frame around your profile picture. All of your friends will see your Zuma Blitz prowess on their leaderboard. After all, what's the point of becoming a Zuma Blitz Master if you can't brag about it? 

But to get this greatness, you'll have to sacrifice all of the powers and bonuses you've earned up to this point!

Mastery is not for the weak though and is only available when you've reached the maximum level. You can earn even higher degrees of Mastery by completing all of the levels multiple times!

Below are the details of what you get to keep and what you'll be sacrificing...

You will keep the following...

  • Mojo
  • Idols
  • Current Score
  • Spirit Animals and their rankings
  • Powers and bonuses that you paid to unlock early (either with Idols or Facebook Credits), will still be available, including:
    • Power slots
    • Powers
    • Treasure chest slots

Remember, you'll be starting from level 1, so these won't be available immediately.

You will sacrifice the following...

  • Your XP will be reset to 0.
  • Your level will be reset to 1.
  • Any powers and bonuses that you earned by leveling up will be gone (e.g. Life). For a complete list of the types of unlocks, check out the Levels FAQ.

Think carefully before you pursue Mastery. There's no turning back once you've committed!  

 
Need further help?

Zuma Blitz General Information

Where can I find information about or help for my Facebook account?

If you require assistance with your Facebook account or any feature of Facebook, please visit http://www.facebook.com/help.php

 
Need further help?

Love Zuma Blitz? Get even more Zuma!

Addicted to Zuma Blitz? We all are! If you've been wondering if there are other ways to enjoy Zuma, you've come to the right place.

Playing other versions of Zuma may even improve your Zuma Blitz scores! Zuma is a muscle, and you can only get stronger the more you work it!
First released in 2004, there are several versions of Zuma you can get if you simply can't get enough frog-fueled fun in the jungle.

 
Need further help?

What is Zuma Blitz?

Zuma Blitz is the fast and furious one-minute version of the hit Zuma series from PopCap Games. Take on your Facebook friends as you blast balls from your fearless frog. Race the clock and destroy the chain of balls before you're swallowed by the golden skull. Master trick shots to score big, earn extra time and leap up the leaderboard. Work your mojo to gain experience points and unlock explosive new Powers. It's the most ribbeting game on Facebook!

 
Need further help?

What do I need to play these games?

In order to play these games, you need the latest version of Flash which you can download from: http://get.adobe.com/flashplayer/

If you need assistance installing the latest version of flash, you may find instructions on the page: http://www.adobe.com/products/flashplayer/productinfo/instructions/

NOTE for Mac Users: Some older Mac machines don't use Intel processors, which can cause some Flash compatibility issues. Please note that if your computer does not have an Intel processor, the issue is probably related to Flash player and not Bejeweled Blitz specifically. There have been some reports that Flash 10.2 does not run properly on non-Intel processors.

You can download the previous version of Flash here: http://kb2.adobe.com/cps/142/tn_14266.html

You also must ensure you're using a supported browser. Internet Explorer 6, Opera, and AOL browsers aren't supported by Facebook and you may experience issues when using them. We suggest using Internet Explorer, Google Chrome or Firefox.

Please update your browser to the latest version to achieve optimum security and compatibility:

Click here for the latest version of Internet Explorer.

Click here for the latest version of Firefox.

Click here for the latest version of Google Chrome.

 
Need further help?

Zuma Blitz Troubleshooting

How to clear your browser cache & cookies

We have provided the basic steps for clearing your browser cache/cookies in most common browsers.  However, as you may have noticed, the basic steps for completing simple actions change all the time.  Software is constantly updated, and little details are altered each time. We strive to keep this updated whenever we notice the processes are changed and whenever a new browser or version is released.  If the steps for any particular browser are no longer quite what you see here, please simply check the Help menu for your browser to find the updated information.

Disclaimer: Clearing your cache may fix game issues, but may also result in the loss of automatically saved passwords and web page settings.

Internet Explorer 9

  1. Launch your Internet Explorer browser.
  2. Click on the Tools icon at the top right corner of the browser window.
  3. Click Safety, then Delete Browsing History.
  4. Make sure Temporary Internet Files is selected.
  5. Click Delete.
  6. Close your browser and restart Internet Explorer.

Internet Explorer 8

  1. Launch your Internet Explorer browser.
  2. Click on the Safety menu at the top of the browser.
  3. Click Delete Browsing History.
  4. Make sure Temporary Internet Files is selected.
  5. Click Delete.
  6. Close your browser and restart Internet Explorer.

Internet Explorer 7

  1. Launch your Internet Explorer browser.
  2. Click on the Tools menu at the top of the browser.
  3. Click Delete Browsing History.
  4. Click Delete All.
  5. Close your browser and restart Internet Explorer.

Internet Explorer 5.x and 6.x: 

  1. Launch your Internet Explorer browser. 
  2. Click on the 'Tools' menu at the top of the browser. 
  3. Click on 'Internet Options' from the drop-down menu. 
  4. Click on the 'Delete Cookies' button. 
  5. Click on the 'Delete Files' button. 
  6. Click 'OK'. 
  7. Close your browser and restart Internet Explorer.

Firefox for PC:

  1. Choose 'Tools' from the main menu (at the top of the Firefox window). 
  2. Click on 'Clear Recent History'
  3. Select all the checkboxes other than 'Cookies,' 'Active Logins,' and 'Site Preferences.' 
  4. Click the 'Clear Now' button. 
  5. Your computer may take a minute or two to delete everything. 
  6. Now, close all Firefox windows and re-open Firefox again.

Firefox for Mac: 

  1. Launch your Firefox browser.
  2. Click on the Tools menu at the top of the screen and select Clear Recent History.
  3. Click Clear Now.
  4. Close your browser window and restart Firefox.

Google Chrome:

  1. Click on the Tools menu icon (looks like a wrench) at the upper right.
  2. Scroll down to Tools, then to Clear browsing data in the Tools submenu.
  3. On the window that opens, you will see a checklist.  Please make sure Clear browsing history, Clear download history, Empty the cache, & Delete cookies and other site data are checked.
  4. Click the Clear browsing data button.

Safari for PC:

  1. Click on the Gear icon at the top of the Safari window.
  2. Select Reset Safari.
  3. Make sure "Empty the Cache" is selected. (Unselect any items you do not want to reset.)
  4. Click Reset.
  5. Close all Safari windows and relaunch Safari.

Safari for Mac: 

  1. Launch your Safari browser. 
  2. Click on the History menu at the top of the screen. 
  3. Click on Clear History from the drop-down menu. 
  4. Click Clear.
  5. Close your browser window and restart Safari.
 
Need further help?

Where do my game posts show up on my Timeline?

The new Facebook Timeline feature has changed the order in which your activities appear on your profile page.  There are many factors that affect your game activity posts and who can view them.  

App Permissions Settings

When you first start playing a game on Facebook, you must allow it certain permissions. One of those permissions is "Post on my behalf."  Please note that "Post on your behalf" does not mean the game will post without your permission!   When you click "Share" on a high score or achievement, the game needs to have permission to complete that action of sharing on your behalf.

Click on "Edit settings" beside the app to make sure that "Post on my behalf" is listed as a permission you have allowed for the game.  Next, you'll want to make sure you have not set the app's posts to be hidden from people you want to see them.

Lower in the "Edit settings" menu is a header called "Posts on my behalf:" where you will see a drop-down menu with groups of friends listed.  You can choose to allow the game's posts to be viewed by anyone (Public), by Friends, by Friend Groups you pre-define (such as creating a group of your friends who also play the game!), or by "Only Me."  If you have at any point set your Posts to be visible to only a certain group/only yourself, that may be keeping you or your friends from seeing your Posts appear.

News Feed View

At the top of your News Feed, you have a "Sort:" option.  You can set your News Feed to sort by "Top Stories" or "Most Recent."  If you've got it set to sort by "Top Stories," which is the default, then you won't see game/app posts coming up much, because those are rarely considered top stories by Facebook.  Sorting by Most Recent will show you the latest activity without preferential treatment assigned based on number of likes or comments, etc.

Where to Look on Your Timeline

Even with your settings and permissions properly configured, you may not know where your game posts are being displayed on Timeline, because they are also not being treated as "Top Stories" on that page.  However, any game activity you chose to post should be visible on Timeline.  Since Timeline attempts to prioritize your posts and activities rather than displaying them strictly chronologically, app posts will fall lower down on the page than things like status updates, tagged photos, or messages from friends.

Scroll down your Timeline, and you will find that below the "widgets" such as your Friends list, recent Likes, game Achievements, etc., you will start to see your app posts.  They may be aggregated by app title, so you may see several recent High Score posts gathered into a bundle that can be expanded to view in full.

For more information on Facebook's Timeline feature, you may want to review the FAQs at http://www.facebook.com/help/.

 
Need further help?

Why isn't my score saving correctly or appearing on my Facebook page?

Please ensure that you have internet connectivity. If you are not connected to the internet, or have a very weak wireless signal your score may not post. You may be able to solve the problem by logging out of Facebook, clearing your cookies and cache in your browser, and refreshing the page.

Click here for instructions on clearing your browser cache and cookies.

 
Need further help?

The page fails to load correctly at least part of the time; how can I fix this?

Some ad-blocking and anti-virus software have been known to cause this issue. We recommend adding the page (see below for the URLs for each game) as a trusted site to these programs. In order to do this, please consult your ad-block and/or anti-virus program manuals.

Bejeweled Blitz page (http://apps.facebook.com/bejeweledblitz/) 

Solitaire Blitz page (https://apps.facebook.com/solitaireblitz/)

Zuma Blitz page (http://apps.facebook.com/zumablitz/)

If you are still having loading issues, please clear your browser cache.  Click here for instructions.

 
Need further help?

I'm having trouble trying to play a free online game on PopCap.com.

Please refer to the troubleshooting tips below for some basic steps that should resolve most issues with our free online games.

Several of our free online games currently work only in Internet Explorer due to the need for an ActiveX control incompatible with other browsers.  Most games work in multiple browsers but will still exhibit better performance in some than others.  If you are having difficulty with your online game performance, we strongly recommend trying alternate browsers.

In order to play the free online games, certain components need to be installed and activated on a computer through its browser. Depending on your computer, the browser you are using, and which games you are trying to play, you may need to install/enable ActiveX or update Flash or Java. If the necessary add-ons are not installed through the computer's Internet browser, our free online games will not operate properly. Please refer to your computer's help articles or your browser's help articles for further help installing and activating these components.

Other possible issues that could cause blocking of our Online games may be firewalls and virus scanners. We recommend you add our site to your list of "Safe" or "Trusted" Sites for your browser, firewall and virus scanners. Please refer to your software's help articles regarding adding safe/trusted sites.

Further instructions on resolving online games issues:

1. Clear your Internet cache.

Clearing your Internet browser cache/cookies can fix many common issues with pages failing to load. Some browser components may need to have their cache cleared as well. We have provided steps for most common browsers here.

We recommend that you also clear the Java cache and temporary Internet files.

Many Internet games and tools use Java to operate. Often, clearing the cache for Java will resolve numerous issues. In order to delete the Java cache, which is different from the browser cache, please follow the steps below.

  1. Click Start.
  2. Select Control Panel.
  3. Double click and open Java.
  4. Select the General tab.
  5. Under Temporary Internet Files, select Settings.
  6. On the window that opens, click Delete Files.
  7. Make sure all boxes are selected, and click OK.

Restarting your computer after following the above steps can also help the performance of the game.

2. Update Flash.

You may need to install or update to the latest version of Adobe Flashplayer.

http://get.adobe.com/flashplayer/

If you need assistance installing the latest version of flash, you may find instructions on the page: 

http://www.adobe.com/products/flashplayer/productinfo/instructions/

3. Installing our ActiveX [PopCap Games Loader].

If you are having trouble playing the free online versions of Bookworm Adventures, Chuzzle, Hammer Heads, Insaniquarium, or Peggle, you may not have our ActiveX control installed/enabled.  Please note, at this time, these games can only be played in Internet Explorer due to the need for the ActiveX component.  When you go to play the game, you may be prompted with a screen that will walk you through step by step on how to install our ActiveX.

If you do not receive the steps to install our ActiveX, you have another option. You should see a yellow drop down box appear near the top of the window asking if you would like to install the PopCap Games Loader, please click this box and select 'Install ActiveX Control'.

Once you have installed our latest ActiveX, your game should begin!  If not, try refreshing the page or closing and relaunching your browser.

4. Enable Java.

Java may need to be enabled in your browser options.

Internet Explorer

  1. Under Tools, select Internet Options.
  2. Select the Security tab.
  3. Set your security level to Medium or lower.
  4. If you have chosen to customize your security settings for the Internet zone, be sure that under the Java heading, "Java permissions" is not set to "Disable Java." Select one of the three safety levels instead. Also be sure that under the Scripting heading, "Scripting of Java Applets" is set to "Enable" or "Prompt".

Google Chrome

  1. Click on the little wrench icon to open the Tools menu.
  2. Click on Under the Hood.
  3. Click the button labelled "Content Settings" in the Privacy section.
  4. In the JavaScript section, "Allow all sites to run JavaScript (recommended)" should be selected.

Netscape

  1. In the Menu bar, click Edit.
  2. Click Preferences.
  3. Select Advanced.
  4. Check mark Enable Java and Enable JavaScript.

Firefox

  1. Under Tools, select Options.
  2. Select the Content tab.
  3. Check mark Enable Java and Enable JavaScript and select OK.

Windows XP Users:

If you have a new installation of Windows XP or Internet Explorer 6, you may need to download the Java Virtual Machine from Sun. Please refer to the following link: http://java.sun.com/getjava/download.html.

5. Security Concerns.

Some antivirus or personal firewall applications incorrectly identify our products as viruses and disrupt or block the software from downloading or registering. Please be assured that products that come from PopCap Games are virus free. We recommend that you visit your AntiVirus Software website for the latest virus definitions to allow the component to load properly. 

Still having trouble?

If you require further assistance, please click on the "Contact Us" button below and provide us with the following information so we can assist you:

  • What is the name of the game you are having a problem with?
  • Important: What Operating System (OS) and Web Browser (Name and version number) are you using?
  • Describe the problem you are experiencing. Does the online game window partially appear? Is it opening and stalling?
  • Please describe the exact steps you are taking when trying to access the game. (including the exact button/link you are clicking on).
  • Are you having the same problem with any of our other online games?
  • Did you receive an error message? If so, what did the error message say?

Thank you in advance for providing these details.

 
Need further help?

How can I make the game bigger on my screen?

You can "zoom in" with your browser by using the following keyboard shortcuts:

Ctrl and + will zoom in.

Ctrl and - will zoom out.

Give it a try!

 
Need further help?

The game is running slowly or is non-responsive. I want to go fast!

Okay, Speed Racer, you'll want to check on a couple of things that might help:

  • If you have other applications running at the same time as Blitz, try closing some of them. You could be stressing out your processor and slowing things down.
  • Try using a different browser or updating to the latest, fanciest version of your current browser.

If you're running Firefox 3 and you're pretty savvy, you can adjust how often Firefox takes a snapshot of your open tabs. This feature lets you open Firefox where you left it off when you close your browser. If Firefox doesn't take snapshots as often, you'll get better performance in your game. 

To adjust the frequency of the snapshots or turn the snapshot feature off, try these steps: 

  1. Type about:config in the location bar in a Firefox browser
  2. Click I'll be careful, I promise!
  3. Type browser.sessionstore.interval in the Filter box
  4. Double-click on the browser.sessionstore.interval preference
  5. Enter how often you want Firefox to take a snapshot (in milliseconds). For example, 120000 is 2 minutes
  6. Click OK

(This is a pretty advanced setting, so you should only change this if you feel comfortable doing so.)

 
Need further help?