Receiving and collecting coins from your friends couldn't be simpler!  

If you have been sent a Mystery Treasure or shared Daily Spin Winnings, your Message Center will appear the next time you load Bejeweled Blitz on Facebook.  If you have unclaimed gifts, you will see a number indicating how many unviewed messages are waiting on the Message Center tab:

Click on Message Center to view and claim your gifts!  

It should not take more than a couple of seconds to load the Message Center notifications.  If you are seeing the “Retrieving Sender Data” message continually, please try using a different web browser.    

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Many purchasing issues are due to insufficient Facebook Credit balances. If you don't have enough credits to complete your purchase, see our other help content on how to purchase more Facebook Credits.

If you have the sufficient amount of Facebook Credits and are having problems redeeming them for Coins and/or purchasing boosts, please Contact Us.

If you are experiencing problems purchasing Facebook Credits, Facebook will be happy to assist you. To contact Facebook, click here.

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Welcome to the next evolution of Bejeweled Blitz Key Stones!  The quests get deeper, the treasures richer, the rewards more rewarding!  Let's have a closer look:

Carry out Bejeweled Blitz quests!

The Key Stones present you with specific goals, which can help you narrow in on certain moves to make, focusing your gameplay.  When you know you need to make Flame Gems in particular, you may find your eyes increasingly drawn to those matches.  You may be about to realize a deeper level of skill than you thought you had!

Discover and develop new strategies!

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You may be noticing something new when you play Bejeweled Blitz on Facebook--there are Achievements now!  Look for them to show up in the "app ticker" to the right of the game.  This is a new feature we've just started, so not everyone will see it right away, but keep playing, and you could find yourself knee-deep in bragging rights!

Here's a list of achievements it's currently possible to earn:

• 25k Club - Get a Star Medal for a 25,000 point score to join this very exclusive club!
• 50k Club - Get a Star Medal for a 50,000 point score to level up further!
• 75k Club - What? A Star Medal for a 75,000 point score? 
• 100k Club - I think you see where we're going with this...
• 125k Club 
• 150k Club
• 175k Club
• 200k Club
• 225k Club
• 250k Club
• 300k Club
• 350k Club
• 400k Club
• 450k Club
• 500k Club
• Cat's Meow - Earn this achievement by using a Cat's Eye Rare Gem! 
• Lunar Eclipse - Use a Moonstone Rare Gem to eclipse your opponents and outshine them on your Leaderboard!
• Rebirth - Use a Phoenix Prism Gem and feel like a whole new person--a person with a new achievement!

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In Bejeweled Blitz, your basic goal is to swap pairs of gems in order to create sets of three or more, just as in any other version of Bejeweled.  Since Blitz gives you only one minute, it's all about speed, strategy, and making the best moves in every moment to score as high as you can in a very short time and beat your friends to the top spot on the Leaderboard!

The board is an 8 x 8 grid of gems. When you swap gems to make sets of three or more, the matched gems disappear, allowing more gems to fall into place from above. Matches of 4 or more create powerful Special Gems.

Special Gems

		Flame Gems are created by matching a set of four gems. Flame Gems explode when matched, destroying themselves along with all eight surrounding gems.
		Hypercubes are created by making a line of five gems. Hypercubes can be matched to any adjacent gem regardless of color, and doing so destroys all gems of that color on the board. This is a great way to detonate a Multiplier Gem that is not near any sets of its own color!
		Star Gems are created by making a T- or L-shaped match. Star Gems, when matched, destroy all gems along vertical and horizontal lines from their own position.
		Multiplier Gems are created by clearing a dozen or more gems at the same time. Once you have a Multiplier Gem on the board, match it as quickly as possible to multiply your score for the rest of the game.  There are up to eight Multiplier Gems you can earn per game if you're fast enough with your matches!
		Coin Gems appear only on yellow gems.  Their appearance is random, meaning that you cannot take any special action to generate them, but matching them helps you earn Coins for buying Boosts!

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How does Friend Score work?

Your Friend Score Total is the sum of your high score and all your friends' high scores for the week. When your Friend Score reaches certain thresholds during the Weekly Tournament, you will automatically receive a Coin Bonus, as indicated in the Friend Score widget below the game.

How do I claim my Friend Score Coins?

Just make sure you and your Friends play every week! You win Friend Score bonuses automatically when your Friend Score total reaches the various prize thresholds each week.

When do the Weekly Tournaments reset?

Weekly Tournaments (including player high-scores, leaderboards, and Friend Scores) reset at 10AM Pacific Time on Tuesday mornings.

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Bejeweled was first released 10 years ago. Here are some other challenging versions of this best-selling title from PopCap Games.

		Bejeweled 2+Blitz for the iPhone to play on the go. Get it now!
		Discover all-new ways to play the world's #1 puzzle game! Find your perfect match with 8 breathtaking game modes that meet all your moods - including Classic, Quest, Lightning and Zen. Enjoy the amazing sights and sounds. Earn flashy achievement badges. Engage in endless gem-matching fun, and soar to dazzling new heights! Get it now!
		Want to play longer than just one minute? Soar to gem-matching heights in Classic mode or speed through matches against the clock in Action. For even more dazzling fun, bump up your brainwaves with multi-faceted Puzzles or enter the Zen state of Endless play. Get it now!
		Spin, match, explode... WOW! Bejeweled Twist is a brilliant new way to play Bejeweled. Spin and match explosive gems for shockwaves of fun. Rotate jewels to set up electrifying combos, outwit surprising obstacles like Locks and Bombs, and create high-voltage Flame and Lightning gems. Get it now!

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From award-winning PopCap Games, this one-minute gem-matching challenge is the most intense version of Bejeweled ever! Rack up the highest score you can in one minute by swapping gems to make matches of three or more. Enjoy new score multipliers for huge combos and cascades, and new Star gems and Hypercubes for extra-explosive fun. Accumulate Coins while you play and use them to purchase boosts for even more gem-swapping, explosive action.

But Bejeweled Blitz on Facebook is more than just a game - it's a social event! You can compare scores with your Facebook friends, post comments to friends' walls with Jewel Jabs, and team up to enter weekly tournaments to win great PopCap prizes! Blitz is quickly becoming the most popular version of Bejeweled ever, so be part of the action today and get lost in the fun - one minute at a time!

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If you are seeing prompts to update Flash when you launch the download or CD-ROM version of Bejeweled Blitz, please follow the steps below:

1. Launch Bejeweled Blitz and attempt to login to your account.  
2. When you receive the prompt notifying you that you need to update Flash, click on the prompt to download the latest version of Flash.
3. Select your operating system from the first drop-down menu, then select "Flash Player 11 for Windows - Other Browsers" from the next drop-down menu.
   
   IMPORTANT: Please select "Flash Player 11 for Windows - Other Browsers" regardless of which Web browser you use.
    
4. Click on "Download Now" and save the Flash installer to your Downloads file folder (this is usually the default).  If you are prompted to Run, Save, or Cancel, select Save.  
5. Once you have downloaded the Flash Player setup files, close all programs and restart your computer.
6. When your computer has restarted, open your Downloads folder (click Start/Documents/Downloads) and find install_flash_player.  Double-click on install_flash_player.
7. Follow the prompts to install Flash Player 11, then launch Bejeweled Blitz, login, and play!

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Solitaire Blitz is a fast-paced, treasure-diving solitaire variant. Two decks of cards are shuffled and dealt onto seven stacks, reaching down to the seafloor. Can you clear the cards to win the treasure?

Solitaire Blitz calls on your speed and precision and challenges you to stay cool under pressure! Beat the clock and discover the rarest artifacts of the deep!
 

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Silver

There are many treasures under the sea, from shells and crabs to pirate chests and royal regalia.  Recovering these treasures will earn you Silver, the standard currency of the seven seas.  The rarer the treasure, the more Silver it's worth!  Silver is what you need in order to buy boosts that will enhance your game.

Boosts help you win the game and/or get a higher score that you would have earned without them.  You have a chance to buy them before each hand.  Some boosts are better suited for beginners (like “Extra Time” which gives you another 30 seconds to play).  Others are better for strategic players (like “Run Finder” which gives you extra information about what’s underneath the top card).  See the Boosts FAQ to learn more about all the possibilities!

Energy

It takes Energy to dive for treasure!   You start with 5 units of Energy, and each hand consumes one.  Fortunately, as soon as you drop below the maximum, Energy begins to replenish.  In a few minutes, you’ll be back up to full.

To help each other out, you and your friends can send free Energy to each other, above and beyond the maximum.  Just click their names on the leaderboard to instantly send one unit of Energy per friend per hour.  Also, extra Energy is always available for purchase in the Shop.  Energy that you purchase or receive from friends goes into your “Energy Bank,” where it’s saved until you’re ready to use it.  

Banked Energy

Using your banked energy is as simple as clicking Play just as you normally do!  There are no extra steps required.  If you have no more regular energy available, the next time you play, it will simply draw from your bank instead.

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Many factors influence your score in Solitaire Blitz. 

1. Cards played – This is the simplest measure!  You get points for every card played onto a build pile, and each card's point value increases as your run continues.  A run occurs every time you are able to play multiple cards in a row without attempting an illegal move or playing from the draw pile.
2. Cards left – You get points for every card left in the draw pile when you win.
3. Time left – You get points for every second left on the clock when you win.
4. Bonus time – When you clear a Time Line, if the bonus seconds from doing so would have advanced the clock past 1:00, those seconds are instead converted to points. 
5. Bursts of speed – You get points for playing 4 or more cards in very quick succession (very quick is measured in milliseconds!  It builds up to a frenzy, and after the fourth card played in a row at that speed, you get an extra 1000 points per card).  
6. Clearing a stack – You get points every time you clear a stack down to zero cards.
7. Bonus moves – You get points for making certain unusual patterns of cards, such as:

   Royal Family Bonus = The three build piles show a King, Queen and Jack at the same time.
   Three Of A Kind Bonus = The three build piles show three cards of the same rank.
   Up-Down Bonus = Play six or more cards in a row using just two ranks (e.g. 5-6-5-6-5-6).
   Around the World Bonus = Play every card from Ace to King (or King to Ace) without changing direction or breaking the run.
   Seven Seas Bonus = Play one card from each of the seven stacks, moving left to right.  This is a rare achievement to pull off, so don't forget to brag!  

Any points earned in categories 1 or 2 are multiplied by your current Card Multiplier.  The Card Multiplier starts at x1 and goes up by one whenever you find a fish.  Some fish appear randomly, but you always get a fish when your run reaches 10, 20, 30, 40, 50, or 60 cards.

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If you've never played Zuma Blitz, here's what you need to know to get started. First off, let's start with a little Zuma Blitz vocabulary:

Board (also called Curve):  This is the design and shape of the curve which defines the path the balls travel in the game. Each board can have interesting and unique challenges. You should try different strategies and Powers to see what works best!
 

There are a couple of key aspects to every board:

• Tunnel - this is where new balls appear
• Skull - balls will travel along the curve towards the Skull

Your game can end in two ways, whichever one happens first:

1. Your time runs out or
2. The balls reach the Skull

Time:  In Zuma Blitz, you only have 1 minute to score as many points as you can. When you reach level 2, you'll start to see Time balls appear on your curve. Each Time ball you match adds additional time to your game clock. You can use the Chrono Ball Powers to get even more time for each Time ball.  Check out Powers for more information.

Keep the balls from reaching the Skull by clearing as many balls as you can before time runs out!

Matching Balls: As balls roll out along the curve, you need to make a match to clear them off the board. You create a match by shooting the ball in your frog's mouth at a row of 2 or more balls that are the same color. Every match you make clears balls from your board.

Matches can have a cascading effect as well! If you shoot a single ball that causes multiple consecutive matches, that's called a Combo. You score extra points for Combos.

Check out the image below.

In this case, the current ball is yellow, and firing it in the direction shown by the red arrow will cause a match with the two yellow balls on the curve.

Once the yellow balls are cleared from the board, the red balls on either side will collapse together. As you can see, there are more than 3 red balls in a row, so the red balls will also be cleared off the board. Since your single shot caused more than 1 match (in this case two), you will also get a Combo bonus!

Swapping Balls:  The current ball is always the one in your frog's mouth. The next ball is shown on your frog's back. If you look at the example below, the current ball is yellow and the next ball is red.

Something you might find useful is to switch your current ball with the ball that's coming up next. This could help you clear balls faster and more efficiently.

To swap your current and next balls, you can either hit the [Spacebar] key or you can right-click your mouse (anywhere on the screen).

Multipliers:
Multipliers help you score more points for every match you make. There's a maximum of x9 multiplier, which means at most, every match will earn you 9 times the amount of points you would earn normally. To increase your multiplier, you need to match the special multiplier balls that come out on the curve. When you match a multiplier, any future matches will be scored based on that new multiplier.

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Discovering a monument

Once you have reached Level 15, when you start a game you may sometimes discover a monument to a Spirit Animal. This gives you the opportunity to play as that Spirit Animal with its super powers for that one game. Each monument may be priced differently and each Spirit Animal will have different powers. 

		Spirit Beetle:
		Extra time - gives an additional 12 seconds to your game time. Your game clock will start at 1 minute and 12 seconds. Remember, the longer your game the more opportunity you'll have to make more matches and score big!
		Red Spirit Blast - blows up all the red balls remaining on the board when time runs out. The bonus points you get from Spirit Blast vary depending on how many balls blow up and your final multiplier. It could really add up!

	Spirit Cat:
	Fireballs - gives a free fireball every 13 shots. No need to get Hot Frog (though it's still awesome) because now the more you shoot, the more fireballs you'll get. Keep shooting for more fireballs!
	Blue Spirit Blast - blows up all the blue balls remaining on the board when time runs out. The bonus points you get from Spirit Blast vary depending on how many balls blow up and your final multiplier. It could really add up!

		Spirit Weasel:
		Cannon - If you are not using a Cannon powerup in your game, the Weasel will give you that powerup automatically!  If you already have the Cannon working for you, the Weasel will add an extra cannonball to increase your blast power!  During your Spirit Weasel game, you will also see the cannon come to life at a higher frequency, and all balls blasted with the cannon will score at a higher rate!
		Yellow Spirit Blast - blows up all the yellow balls remaining on the board when time runs out. The bonus points you get from Spirit Blast vary depending on how many balls blow up and your final multiplier. It could really add up!

		Spirit Eagle:
		Super Speed Shot - As the Eagle flies, so do your shots while he is on your side!  The Spirit Eagle makes your every move smoother and faster, enabling you to slide through the narrowest of gaps with ease!
		Fruit Bonus - Every piece of Fruit you hit will give you mega-points while you fly with the Spirit Eagle!  With his help, you'll be making deliciously high-scoring Fruit salad! Green Spirit Blast - blows up all the green balls remaining on the board when time runs out. The bonus points you get from Spirit Blast vary depending on how many balls blow up and your final multiplier. It could really add up!

Redeem a monument from a wall

If you have friends who also play Zuma Blitz, be sure to share the monuments you discover. Your friends will be able to click on your wall posts to get the opportunity to play with that Spirit Animal as well! Likewise, if your friends share their monuments, you can visit their profile page and click on their wall posts in order to give yourself the opportunity to play with a Spirit Animal. 

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Many purchasing issues are due to insufficient Facebook Credit balances. If you don't have enough credits to complete your purchase, see our other help content on how to purchase more Facebook Credits.

If you have the sufficient amount of Facebook Credits and are having problems redeeming them for Mojo or Idols, please Contact Us.

If you are experiencing problems purchasing Facebook Credits, Facebook will be happy to assist you. To contact Facebook, click here.

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Aww, that's so sweet of you! Unfortunately, we're not currently set up to allow gifting or transferring to a friend. Sorry to ruin your admirable attempt at generosity; it's a great idea and we'll look into it.

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Coconuts are the first of many fruits to come! When you eat a coconut, you'll get a Heart back. Fruits like coconuts are a way for you to store extra Life so you can use them when your normal Hearts run out.

How do you get coconuts?

You can get coconuts in one of two ways:

1. Shake your coconut tree 5 times
2. Redeem a coconut from the wall of one of your friends 

Shake your coconut tree

You have to be at least Level 10 in order to shake your coconut tree. Once you reach Level 10, click on the "Coconuts" button to bring up your coconut tree.

It takes energy to shake a tree, so you will need Hearts to shake. Once you've shaken your coconut tree 5 times, a coconut will drop off the tree! You should only shake the coconut tree if you are done playing and have Hearts you don't plan on using. Keep in mind that your Hearts regenerate for free over time, so you will always get more. 

Tips on when to shake your tree

Here are the best times to shake your tree to get the most out of it!

• Even if you don't plan on playing at all, log in to shake the tree. Your Hearts will regenerate for free so don't waste them, bank them!
• If you are done playing and have Hearts left over, use your extra Hearts to shake
• If you think you will level up in your next game, shake the tree until you have just 1 Heart left. Then play a game to level up. After you level up, you'll get a full life refill so you may as well use up the Hearts you have! Remember to leave yourself 1 Heart to play so you can level up. 

Redeem a coconut from a wall

Sometimes when you harvest a coconut from shaking your tree, a bunch of coconuts will fall off. You can share the extra coconuts with your friends by posting it on your wall. If you visit your friends' walls, they might have coconuts to share back with you. You can get a coconut off of each wall post you click on! 

How do you eat coconuts?

You can eat coconuts at any time, unless you're already full of Hearts. You can see how many coconuts you have in the coconut inventory counter next to the "Coconuts" button.

To eat a coconut, you can click on your inventory counter or on the "Coconuts" button. Click on the "Eat" sign in your coconut basket. You will be asked to confirm eating your coconut or saving it for later. Click "Eat" to consume your coconut and get 1 Heart back.
New fruits will be coming soon!

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Zuma Blitz is the fast and furious one-minute version of the hit Zuma series from PopCap Games. Take on your Facebook friends as you blast balls from your fearless frog. Race the clock and destroy the chain of balls before you're swallowed by the golden skull. Master trick shots to score big, earn extra time and leap up the leaderboard. Work your mojo to gain experience points and unlock explosive new Powers. It's the most ribbeting game on Facebook!

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The new Facebook Timeline feature has changed the order in which your activities appear on your profile page.  There are many factors that affect your game activity posts and who can view them.  

App Permissions Settings

When you first start playing a game on Facebook, you must allow it certain permissions. One of those permissions is "Post on my behalf."  Please note that "Post on your behalf" does not mean the game will post without your permission!   When you click "Share" on a high score or achievement, the game needs to have permission to complete that action of sharing on your behalf.

Click on "Edit settings" beside the app to make sure that "Post on my behalf" is listed as a permission you have allowed for the game.  Next, you'll want to make sure you have not set the app's posts to be hidden from people you want to see them.

Lower in the "Edit settings" menu is a header called "Posts on my behalf:" where you will see a drop-down menu with groups of friends listed.  You can choose to allow the game's posts to be viewed by anyone (Public), by Friends, by Friend Groups you pre-define (such as creating a group of your friends who also play the game!), or by "Only Me."  If you have at any point set your Posts to be visible to only a certain group/only yourself, that may be keeping you or your friends from seeing your Posts appear.

News Feed View

At the top of your News Feed, you have a "Sort:" option.  You can set your News Feed to sort by "Top Stories" or "Most Recent."  If you've got it set to sort by "Top Stories," which is the default, then you won't see game/app posts coming up much, because those are rarely considered top stories by Facebook.  Sorting by Most Recent will show you the latest activity without preferential treatment assigned based on number of likes or comments, etc.

Where to Look on Your Timeline

Even with your settings and permissions properly configured, you may not know where your game posts are being displayed on Timeline, because they are also not being treated as "Top Stories" on that page.  However, any game activity you chose to post should be visible on Timeline.  Since Timeline attempts to prioritize your posts and activities rather than displaying them strictly chronologically, app posts will fall lower down on the page than things like status updates, tagged photos, or messages from friends.

Scroll down your Timeline, and you will find that below the "widgets" such as your Friends list, recent Likes, game Achievements, etc., you will start to see your app posts.  They may be aggregated by app title, so you may see several recent High Score posts gathered into a bundle that can be expanded to view in full.

For more information on Facebook's Timeline feature, you may want to review the FAQs at http://www.facebook.com/help/.

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You can "zoom in" with your browser by using the following keyboard shortcuts:

Ctrl and + will zoom in.

Ctrl and - will zoom out.

Give it a try!

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As casino slots are a very popular phenomenon in the world at large, it's likely many players will already be abundantly familiar with all the terms you will encounter in Lucky Gem Casino. But those of you who, like me, are new to this style of game might be a little confused by words like "Scatter" and "reels."  The glossary of basic slots terms below should help get you acclimated to this other world of games!

Auto Free Spin: When you have Free Spins to play, you can choose between playing them one at a time by clicking on the Free Spin button or initiating an auto-play of the entire set of Free Spins in a row by clicking the Auto Free Spin button.  Not all slots offer an Auto Free Spin.  There is no way to pause an Auto Free Spin session once it has begun. 

Bet Max: To automatically choose the maximum number of winlines for your next spin, you can click the Bet Max button.  Once you have chosen a number of winlines, it will remain in play until you choose differently or level up.  Levelling up resets you to a single winline.  The Bet Max button only affects your number of winlines, not your coinsize.  The Bet Max button also triggers a spin automatically when pressed.

Bonus Round: Most slots offer a special Bonus Round game that can be triggered by three or more Bonus Round symbols appearing on the reels.  The rules and gameplay are specific to each game, so see the in-game help section for details.

Coinsize: You select your Coinsize to determine the amount you will wager on each spin.  Once you have selected your Coinsize, it will remain at that level for all spins until you change it, move to a different slot, or reload the game for a new session.  Different slots have varying default coinsizes, so you may wish to check both the Coinsize and the number of winlines you are playing each time you move between slots.  Keep in mind that the coinsize is the number of coins you are wagering per line, per spin.  For example if you have selected 20 lines to bet at a coinsize of 1, you will be betting 20 coins per spin.  The maximum coinsize you can wager will increase as you level up. 

Free Spin: Each slot offers a Free Spin bonus opportunity.  Three or more Free Spins symbols on the reels (specific rules may vary by game) trigger a Free Spin bonus.  Once you have received your Free Spins, you may have the option to play them one at a time or all in a row with the Auto Free Spin button.  Some slots offer special bonuses within the Free Spins!  Check each game’s individual rules or Paytable to learn more.

Paytable: On each slot, you will find a Paytable button.  Click to display the payouts associated with each symbol that can appear within the reels.  The Paytable screens also provide basic instructions for bonus rounds and free spins.

Reels: While lines are defined as left to right, reels are vertical, running top to bottom.  The slots all use five reels to spin.

Scatter: Scatter symbols are a very special bonus opportunity for extra coin payouts!  Unlike all other paying symbols, Scatters do not need to appear on winlines but can be scattered across the reels in any position.  This also means they are only matched to themselves and cannot be substituted with Wilds of any kind.  When you win with a Scatter combo, you have truly hit a jackpot!

Wild: A Wild symbol can be substituted for any standard payout symbol to complete a line.  Wilds cannot be substituted for any special symbols such as Bonus Round, Free Spin, or Scatter.

Winlines: Moving from left to right across the reels, winlines determine your payout.  When you win, the winline(s) will be highlighted to show you which combination of symbols paid out and how much.  Before you spin, you can always hover over a winline number along the right or left side of the reels to display a colored line showing the path that winline will travel.

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